hat you will be doing:

• Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
• Identify customer needs to ensure the customer is provided complete and accurate information.
• Process required transactions via mainframe or web-based applications.
• Submit research requests in a concise yet accurate manner.
• Maintain a thorough knowledge of the company and client programs, policies, and technology.
• Communication skills.
• Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
• Provide support to other positions/operations in cases during heavy workloads or absences.

What you get:

• Full Time Employment
• Hourly rate of $14.50 30-day incentive of $1.50 = $16.00 starting on day one.
• Paid Training
• Incentive Plan
• Provides the opportunity to earn up to $19.50/$20.50 (Bilingual) contingent upon meeting all requirements after training
• SUNDAY OFF!
• Career Growth Opportunities
• Full Benefit Options
• Great Work Environment

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Boca Raton, FL: Relocate before starting work (Required)

Work Location: In person