About Us

For more than 77 years, Positive Promotions has delivered solutions for promotional, educational, wellness, safety, recognition, and reward activities for businesses large and small. We are an industry leader serving schools, the healthcare market, community organizations, nonprofits, and corporate clients. Positive Promotions manufactures and distributes world-class products and sells both retail and wholesale to other nationwide distributors.

Founded on creativity and customer-centric principles, we specialize in offering an exceptional range of branded merchandise, recognition gifts, educational tools, and quality wearables. We take pride in our ability to simplify the selection and fulfillment process for our clients, becoming a one-stop shop for awareness, promotional and recognition campaigns.

At the heart of our success is a team dedicated to understanding and fulfilling our clients’ needs. We believe in the power of recognition, which is reflected in the products we offer and the services we render. Our team is a blend of creative, enthusiastic, confident, and customer-focused professionals working together to deliver excellence.

We seek dynamic and driven Sales Operations Support Associate (SOSA) to join our vibrant team and to support our mission: “Whatever it takes to get the job done.” As a member of Positive Promotions, you’ll have the opportunity to work with the strategic sales team, diverse clients and connect them with the perfect products for their events, aims and initiatives.

Join us and be part of a company that values innovation, customer satisfaction, and, above all, the power of positive recognition. At Positive Promotions, we don’t just sell products, we support key national initiatives, build brands, promote positive messaging, and create meaningful experiences that celebrate hard work and achievements. Embark on a fulfilling career journey where your efforts make a real difference nationwide.

WHAT IF THIS IS YOUR DREAM JOB?

What would your dream job look like? Maybe it would have some of these characteristics:

• At Positive Promotions, we’re one of the biggest distributors in our industry including 100,000 square feet of warehousing, decorating capabilities, kitting and fulfillment and creative in-house designers.
• You’d be working for one of the top companies in the industry. Most of the companies we compete with outsource orders to other vendors to print merchandise and drop ship. Here at Positive Promotions, we have full-scale in-house operations and manufacturing capabilities which provides an unbelievable competitive advantage and endless merchandise solutions for the customers we serve.
• You’d be supporting the strategic sales team by helping with daily administrative activities that promote meaningful events for our customers. The products we offer and provide are a key part our clients employee recognition programs and provide a way to say thank you every day with cutting edge merchandise which is well received and much appreciated by employees.

The ideal candidate for this exceptional opportunity is well organized, customer driven and highly motivated.

JOB RESPONSIBILITIES:

• Support Sales team with proofing process.
• Support Customer and Sales Team order movement needs to meet event dates.
• Balancing between operations and sales to assist in customer retention and satisfaction.
• Handle customer concerns and requests to help support the sale and provide solutions to any potential problem.
• Provide agreed upon status updates to the corresponding Account Manager regarding open orders and any outstanding issues/resolutions being provided to clients.
• Improve the customer experience when needed with additional product support.
• Other support duties as deemed necessary by sales team partner.

Desired Skills and Experience

• Computer Knowledge a must.
• Time Management skills
• Detail Oriented – be specific in your execution.
• Strategic Thinker.
• Proactive & Take Initiative.
• Excellent Verbal & Written Communication Skills.
• Clients first mentality.
• History of High Performance.
• Ability to present solutions to customers and the sales team.
• Order & Quote Entry.
• Associates degree preferred.
• We Welcome Recent Graduates.

Compensation:

• From $20/hour

Acknowledging applications:

Due to the high volume of resumes we receive daily; it is not possible to respond to individual inquiries about the status of a resume or search. You will be contacted directly by a recruiter or the hiring manager if you are selected for an interview. We do not offer relocation benefits, or sponsor visas. US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please, no agency responses, they will be summarily deleted.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Sales: 1 year (Preferred)

Ability to Relocate:

• Hauppauge, NY 11788: Relocate before starting work (Required)

Work Location: In person