Join Our Team as a Patient Accounts Coordinator!

Are you a highly motivated, customer-service oriented individual seeking an exciting opportunity in the healthcare field? Our busy optometry office, housing five dedicated optometrists, is searching for a passionate professional to join our practice family.

Position Overview:
As the final stop in the patient experience, you'll be stationed at our check-out window, where you'll play a pivotal role in ensuring exceptional customer service. Your responsibilities will include collecting out-of-pocket fees, scheduling return appointments, and completing various patient-oriented tasks, all while maintaining a friendly and courteous demeanor.

Requirements:

• High School Diploma or Equivalent
• Prior medical office experience highly preferred (minimum 2 years)
• Strong computer skills
• Quick, eager learning abilities
• Excellent communication and customer service skills
• Friendly, dependable, with a talent for building positive interpersonal relationships
• Proficient in multitasking and working efficiently in a fast-paced, patient-facing environment
• Basic administrative accounting skills
• Ability to multitask efficiently
• Professionalism and organizational prowess
• Flexibility in scheduling, as end times may vary due to patient occupancy

Responsibilities:

• Determine and collect out-of-pocket amounts, including co-pays, deductibles, and coinsurance
• Provide exceptional communication and assistance to patients, both in person and over the phone
• Handle end-of-day deposits with precision
• Manage filing and scanning duties effectively
• Coordinate return appointments with patients
• Assist in billing and insurance inquiries
• Prioritize daily tasks and meet deadlines consistently
• Undertake any other duties as required or assigned
• Assist in billing vision and medical insurance

Benefits (Available after 90 days employment):

• Health and dental insurance options
• Vision benefits
• Retirement plan
• Fitness membership

Job Type: Full-time

Schedule:

• Monday to Friday

Ability to Relocate:

• Portsmouth, OH 45662: Relocate before starting work (Required)

Work Location: In person