Job summary

Are you the kind of person who always puts patients first? Are you a team player? Are you always looking to improve what you do?

If this is you, We are looking for a dynamic and enthusiastic Health Care Support Worker in our busy Emergency department at Portsmouth Hospital University NHS Trust.

Healthcare Support Workers (HCSW) are essential providers of everyday care for our patients. The HCSW role is rewarding, it's the kind of job where you will need to be organised, adaptable, resilient, and hardworking.

You will need great prioritisation skills, good observational and great empathic skills, and the ability to overcome challenges.

You will need to be willing to be hands-on with our patients.

Main duties of the job

Working with us, you will witness first-hand the positive impact your caring nature and efforts will make on our hospital.

You will start your career with us by taking part in our in-depth induction program, designed to support you in finding your feet within our organisation, and quickly feel part of the team.

The induction program leads to Care Certificate. The HCSW role includes a variety of working patterns which attract shift allowances.

Please note this role does not offer certificate of sponsorship.

About us

Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population.

Job description

Job responsibilities

Key Responsibilities : Under the supervision of registered healthcare professionals, you will be assisting the team with the provision of clinical care for a defined group of patients.

In addition, you will take all possible steps to safeguard the welfare, safety and security of patients, visitors, and staff.

Typical day-to day duties include : Provide care for patients, helping to maintain their personal hygiene, which will sometimes include working with bodily fluidsProvide physical comfort for patients, whilst ensuring their privacy and dignity is always maintainedWash and dress patients, and helping them to safely move aroundServe meals and help with feedingAssist with cleaning tasks and making bedsMonitor patient condition by taking measurements on temperature, pulse, respiration, and weight.

Record information to patient administration system and assist team with other administrative dutiesMost importantly, you will ensure patient experience is positive by treating all patients, relatives, and colleagues in accordance with Trust values.

Person Specification

Qualifications

Essential

• English and Maths at Level 1 Functional Skills or GCSE equivalent
• Completion of Care certificate within 3 months of appointment

Desirable

Competency for Observations and ECGs

Experience

Essential

Can demonstrate understanding of and share the Trust values of Working Together for Patients, with Compassion, as One Team, Always Improving.

Desirable

Experience of working in acute setting

Additional criteria

Essential

Desirable

Last updated : 2024-05-01