Our Marram Gary location is looking for a full-time Medical Office Receptionist

The Front Desk Specialist performs a variety of administrative tasks to assist physicians and other health providers in delivering safe and effective medical care at Marram Health Center, a Federally Qualified Health Center (FHQC).

EMPLOYEE BENEFITS:

• 401K w/ 20% company matching
• 11 paid holidays
• Competitive wages
• Generous PTO
• Employee discounts (YMCA)
• Employee referral program
• HSA/FSA accounts
• Medical, dental, and vision insurance
• Tuition assistance up to $200/month
• Education loan assistance up to $5250/year
• Casual Fridays 
• Company paid life insurance policy
• Company paid long term disability
• Optional insurances (short term disability)
• Employee recognition events
• Employee Assistance Program
• Free health screenings

VITAL DUTIES AND RESPONSIBILITIES:

• Provides clerical support for a federally qualified health center.
• Answers and redirects telephone calls.
• Maintains medical staff/department schedules and calendars.
• Performs check-in and check-out of clients.
• Receives payments from clients for co-pays and payments on account.
• the department and organization.
• Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
• Data entry of information using the appropriate format and agency guidelines.
• Coordinates and communicates information with internal and external customers.
• Flags client appointments for HAP’s
• Makes appointment reminder calls to new clients.
• Performs deposit of office cash receipts
• Contacts, schedules appointments and processes paperwork for referrals.
• Initiates ROI forms for info requested by medical staff from other providers
• Scans documents and insurance cards.
• Coordinates client requests for ROI and form completion.
• Monitors no-shows/cancellations and sends letters to clients as appropriate
• Requests/tracks needed health records.
• Receives, sorts, forwards office mail.
• Communicates in-patient consultation requests to medical staff.
• Maintains updated medical staff schedules and on-call calendar.
• Formulates reports for the department, associated committees and reports as requested.
• Provides clerical support (copying, collating, form completion) for medical staff.
• Copies agency-wide e-mail notices for medical staff.
• Maintains adequate supplies inventory (office, charting, etc.). Answers and redirects telephone calls.
• Maintains medical staff/department schedules and calendars.
• Performs check-in and check-out of clients.
• Receives payments from clients for co-pays and payments on account.
• Performs other duties as assigned. 

CORE DUTIES AND RESPONSIBILITIES: 

• ·Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
• ·Data entry of information using the appropriate format and agency guidelines.
• ·Coordinates and communicates information with internal and external customers.
• ·Flags client appointments for HAP’s
• ·Makes appointment reminder calls to new clients.
• ·Performs deposit of office cash receipts
• ·Contacts, schedules appointments and processes paperwork for referrals.
• ·Initiates ROI forms for info requested by medical staff from other providers
• ·Scans documents and insurance cards.
• ·Coordinates client requests for ROI and form completion.
• ·Monitors no-shows/cancellations and sends letters to clients as appropriate
• ·Requests/tracks needed health records.
• ·Receives, sorts, forwards office mail.
• ·Communicates in-patient consultation requests to medical staff.
• ·Maintains updated medical staff schedules and on-call calendar.
• ·Formulates reports for the department, associated committees and reports as requested.
• ·Provides clerical support (copying, collating, form completion) for medical staff.
• ·Copies agency-wide e-mail notices for medical staff.
• ·Maintains adequate supplies inventory (office, charting, etc.)

E EDUCATION AND EXPERIENCE:

-High School diploma or G.E.D. required

-A certificate or degree from a vocational or technical school preferred.

-Six months related work experience/training preferred.

Please feel free to visit our website at www.porterstarke.org for additional information in regards to our organization.