PORT Health’s mission is to improve the lives, health and well-being of individuals and families dealing with substance use and mental health disorders. We are seeking a compassionate, caring, and dedicated Director to join our collaborative, multidisciplinary Tailored Care Management(TCM) team designed to lead, develop, and operationalize care coordination within the agency.

What You’ll Do

As the TCM Director, you will be responsible for staff management and team training, quality improvement and compliance as defined by the MCO’s and the NCQA Care Management Criteria in addition to monitoring the budget and administrative policies. The Director leads the team in their efforts to ensure growth, consistency, and continued financial viability of the TCM program. The ability to multi-task and think outside the box are critical skills to success in this integral team leadership position. 

How You’ll Benefit 

You’ll earn a competitive salary between $75,000-85,000 depending on skills and experience.This full-time position offers a primary schedule ofMonday-Friday from 8 am-5 pm with flexibility to provide for client and team needs outside of regular business hours. The service area of this opportunity is Eastern North Carolina. We also offer competitive benefits for benefits eligible positions.

Our benefits include:

• Paid time off and paid holidays
• Medical, Dental, and Vision Health Benefits 
• Life Insurance, Disability Insurance and more
• Retirement Plan
• Employee Assistance Program and Legal services, when needed
• Lots of Merchant Discounts to improve your purchasing power!
• Reimbursement for work-related travel
• Professional development and opportunities for staff training

What We’re Looking For

To join our team as the TCM Director you must have experience in managed care services with the MH/SA population, possess top-tier communication skills, be adept at problem solving and de-escalation in times of crisis. We also require:

• Bachelor’s degree in Human Services and 4 years’ experience in SA/MH clinical work and/or care management
• Master’s degree and clinical mental health licensure preferred or RN licensure
• Maintain valid state appropriate driver’s license and auto insurance for personal and agency vehicles utilized for work-related travel between FBC locations

If you’re a kind, diplomatic managed care leader seeking a rewarding opportunity where you can make a huge difference in the daily lives of the people you will help, please apply at our website at www.porthealth.org

About Port Health

PORT Health’s mission is to improve the lives, health and well-being of individuals and families dealing with substance use and mental health disorders by providing a comprehensive range of services that treat the whole person and empower patients to find their way forward. Learn more at porthealth.org

We believe in a diverse and inclusive culture that leverages unique strengths, perspectives and viewpoints of its workforce can and will advance our just cause, while building a healthy, sustainable organization. That’s why we listen, seek to understand and act to make our organization a safe place for individuals to be their authentic selves.

Applicants of all abilities are encouraged to apply!