ImpactReduces exposure to financial loss, increased expense and reputational risk.

ResponsibilitiesResearch account information to identify possible cases of fraud; recognizes trends and recommends approaches for fraud investigations; identifies opportunities to reduce the risk of loss from fraud and compliance violations; participates in work-groups to aid in the successful detection and mitigation of fraud.

Essential Functions1. Proactively monitors and reviews electronic account and transaction data for suspicious activity and potential fraud.

2. Communicates security threats to management and provide recommendations for loss mitigation as needed.

3. Implements, modify and test fraud strategies as appropriate.

4. Joins fraud data with other data sources to derive end-to-end performance metrics for fraud.

5. Analyzes fraud metrics, identifies emerging trends and makes recommendations for improved tools/reports to detect fraudulent activity.

6. Investigates and reports irregular transactions reported by other business lines.

7. Maintains fraud analysis models to improve efficiency and effectiveness of Bank systems.

8. Identifies processes requiring increased security controls to protect the Bank and its customers from future incidents of fraud.

9. Collaborates with fraud management on special project or requests; responds to ad hoc requests for reporting and data analysis.

10. Keeps detailed records of suspicious activity and analyze trends.

11. Uses a variety of systems and resources to research moderate to complex account activity that may involve multiple transaction channels.

12. Ensures compliance with the Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures; participates in any required corporate and business line training in these areas.

13. Creates presentations with meaningful commentary on both past performance and future opportunities.

Ancillary Functions1. Assures adherence to Bank policies and procedures and federal and state regulatory requirements.

2. Provides cross-functional support to other areas of the department and the Bank where service or assistance is needed.

3. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

Mandatory Training Curricula Training is required of all Bank staff as related to regulatory mandated compliance topics and courses required for specific job functions. Career enhancement training courses are also available. Please refer to course catalog and management for details.

Competencies (refer to Competencies Library)

Skills • Clearly communicates in English;• Proficient reading, writing, grammar, and mathematics skills;• Proficient interpersonal relations and communicative skills;• Extensive ability to analyze, interpret and comprehend Government regulations;• Ability to maintain confidentiality;• Strong report presentation skills;• Proficient PC skills, including working knowledge of Microsoft Office software.

Physical DemandsThe physical and related demands described in this section are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job is mostly sedentary in nature, but may occasionally involve lifting files and other materials that weigh up to 20 lbs. Employees in this job must be able to work in an office environment during regular business hours where they come into regular and frequent contact with internal and external customers and other members of the public. Therefore, employees in this position are expected to have consistently positive interactions with the public.