What We’re Looking For
Are you looking to join a fast-paced team and make a difference? Pompey Automotive Group is looking for a customer focused individual to help us grow our Service business. We believe strongly in developing employees to become top-performers and we consider you a long-term investment. This position is located at our dealerships in Scranton, PA
About Us
The Pompey Automotive Group is one of the largest family owned and operated dealerships in Northeastern Pennsylvania. Our dealerships offer 6 brands at 4 locations. The Pompey Automotive Group continues to grow while staying true to our core values through community outreach. We offer a positive working environment and strive for our employees to succeed thru ongoing training and internal company advancement.
Company Benefits:

• Largest Dodge Chrysler Jeep Ram in the area
• Growth Opportunities
• Medical, Dental and Vision Plans
• Life Insurance
• Paid Holidays & PTO
• 401K Retirement Plan
• Vehicle Purchase discounts
• Positive Working Environment
• Competitive Compensation

Responsibilities

• Interact with customers everyday by following up over the phone after a Service Appointment
• Listen to the customer, answer their questions, and direct customers appropriately as they request.
• Schedule service appointments
• Advise on recommended maintenance
• Confirm scheduled & missed appointments
• Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries

Qualifications

• Must have strong customer service background
• Must have excellent verbal and written communication skills
• Must be punctual and reliable
• Time management, prioritization skills, and the ability to multi-task are required
• Self-motivated and goal oriented