Overview:

No Corp To Corp candidates will be considered.

We are seeking a skilled Desktop Support Technician to join our team on a Part Time basis, two days a week, Tuesdays and Thursdays, 8 hours each shift. The ideal candidate will have expertise in software troubleshooting, IT support, mobile devices, computer hardware, VPN, ServiceNow, TCP/IP, firewall, and Windows.

Responsibilities:

- Provide technical support to end-users for software and hardware issues
- Install, configure, and maintain desktop applications and operating systems
- Troubleshoot network connectivity issues
- Set up and troubleshoot mobile devices
- Collaborate with IT teams to resolve technical issues promptly
- Maintain accurate records of user requests and resolutions

Qualifications:

- Proven experience in desktop support or a related field
- Proficiency in software troubleshooting and IT support
- Knowledge of computer hardware components and peripherals
- Familiarity with VPN setup and troubleshooting
- Experience with ServiceNow or similar ticketing systems
- Understanding of TCP/IP networking protocols
- Knowledge of firewall configurations and security protocols
- Strong proficiency in Windows operating systems

Join our team as a Desktop Support Technician to contribute your technical expertise and problem-solving skills in a dynamic work environment.

Job Types: Part-time, Contract

Pay: $20.22 - $25.00 per hour

Expected hours: 16 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Huntsville, AL: Relocate before starting work (Required)

Work Location: In person