Job Description
General Function: The Asset Recovery Associate I "pre-receives" product into the Brokerage Management System (BMS) for a specific Asset Recovery client and gathers associated data for that client. Ensure production and quality is maintained at a high level and procedures are adhered to. Associate needs to meet required receiving levels for eight (8) consecutive months to be considered proficient. Essential Duties Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Possessing acceptable soft skills, such as a positive attitude, willingness to accept responsibility, teamwork, identifying process improvement areas, etc., will also be taken into consideration prior to advancement. * Use a scan gun or keyboard to enter data into BMS. * Use of a pallet jack to move skids to and from work area. * Ability to Read pallet ID's to determine Client and associated RMA #. * Locate item model and serial number to be captured and entered into BMS. * Identify Client Asset Tag so data can be captured and entered in BMS. * Use of a scraper to remove Asset Tag and other Non-Manufacturer Labels. * Use of screw driver to remove product from racks, cables from equipment, etc. * Basic understanding of PC's and peripherals, so that general functionality of monitors, printers and other devices can be verified. * Simple self audit of work performed by comparing data captured to actual product on pallet. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position also requires frequent lifting of IT devices ranging in weight from 1lb to 75lbs. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. Other Specific Job Qualifications and/or Duties * Perform specific departmental tasks/duties as assigned * Assist other employees and departments when work is current * Must be able to work independently with job tasks and be self motivated * Able to work various hours and weekends