Primary Job Responsibilities

• Work with a wide variety of partners in the company, such as product experts, platform engineers, and back-end operations to mitigate and manage Upgrade's financial losses caused by fraud risk such as ACH returns, unauthorized card chargeback, and account take-over
• Apply advanced statistical techniques, algorithms, and industry tools to develop solutions that predict and prevent fraud risk associated with Upgrade's Rewards Checking and Personal Line of Credit products
• Build fraud risk-related variables based on fraudulent trends and insights
• Create robust and customer-friendly policies to reduce and dispute abuse in ACH and card transactions
• Manage a small team of analysts who are passionate about fighting against fraud

Required Qualifications

• Bachelor’s Degree or above in one of the following: economics, finance, engineering, statistics, etc
• 6 years experience in performing data management and analytics
• Prior leadership experience building and leading small team
• Prior experience in Transactional Fraud Risk Management
• Be an intuitive, organized, analytical thinker with a proven ability to perform detailed analyses in real-world problems
• Strong written, oral, and interpersonal skills is a must, including the ability to explain and/or present analyses and convey complex ideas to all audiences
• Good business judgment with a demonstrated ability to think creatively and strategically
• Proficiency using SQL and querying relational databases, working knowledge of Python and Tableau a plus
• Working knowledge of ACH return and card transaction dispute processes
• Excellent spoken and written English