Overview
The Sales Associate role will be supporting the entire management team on the store sales floor and in the back of house in exceeding customer expectations and achieving financial goals by engaging in activities that support the business. These activities may occur on the sales floor, at the register and/or in the stock room. Selling efforts are measured through the successful execution of our selling
and service environment while supporting operational and replenishment efforts and maintaining brand standards.
Results are achieved through optimizing customer engagement, developing talent and increasing productivity, while delivering the highest level of integrity standards. The key to our success is looking for PEOPLE who are: Passionate, Enthusiastic, Outgoing, Poised, and Engaging.

Responsibilities:
Fostering Open Communication
Encourage expression of views and provides clear and accurate information to the team
Communicate with customers in a clear, concise and timely manner
Building Relationships
Develop and maintain open and honest relationships with customers and team members
Promote a positive work environment
Communicate to customers and team members in an accepting, friendly and respectful manner
Executing Efficiently
Deal with tasks of the highest priority first
Anticipate obstacles and takes action to get efforts back on track
Uphold the Polo Ralph Lauren Selling and Service Model
Support Floor First
Support replenishment efforts
Maintain stock room and organizational standards
Maintain organization and cleanliness of all non-selling and common areas
Cashwrap organization and cleanliness
Nurturing Customer Relationships & Partnerships
Meet business partner and/or customer needs while continually searching for ways to improve service
Sell within assigned area of responsibility
Engage with customers in order to drives sales and customer experience
Maintain high level of product knowledge expertise and apply knowledge to drive sales
Support maintenance of product presentation to brand standards (may include but not limited to fixture and/or
prop maintenance, signage, markdowns, etc.)
Analyzing Issues & Solving Problems
Gather information needed to diagnose problems and make effective decisions
Recognize symptoms that indicate problems are looming
Make sound and timely decisions on problems/issues requiring immediate attention

Experience:

– Retail experience preferred
– Customer service experience preferred
– Stock room experience preferred

Qualifications/Skills:

– Strong organizational skills
– Strong communication skills
– Time-management and multitasking skills

Physical Requirements:
– Ability to maneuver around the sales floor, stock room and office
– Moderate lifting and climbing required

Education:

– High school diploma or equivalent preferred

Availability:

– Ability to work a flexible schedule to meet the needs of the business, which will require
evening and weekend availability. It can also include early mornings or overnight shifts as needed.

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 10 – 25 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you at least 18 years of age?

Experience:

• retail: 1 year (Preferred)

Work Location: In person