Title of Position: Sales Manager / Event Coordinator

General Description

The Sales Manager / Event Coordinator is responsible for selling, planning and overseeing events at The Polish Community Center of Albany.

Knowledge, Skills and Ability

Demonstrates professionalism, good judgement and has a positive attitude.

Able to build long-term good relationships with customers, solicit new customers and build client loyalty.

Excellent communication and interpersonal skills.

Essential Duties

Markets and sells conferences, banquets and weddings.

Maintains a strong client relationship.

Represent the facility at weddings, banquets and community events.

Provides information to the customer calls/walk-ins regarding weddings, banquets, private parties, room rentals, corporate parties, trade shows, etc.

Sets sales appointments: Meets with potential and current clients to review date availability, scheduling, menu, floor plan and other event options.

Writes event contracts/proposals/invoices to present to customer.

Plans events and ensures the event runs smoothly, on time and according to the customer's expectations.

Orders linens required for events on time.

Assists banquet staff (when necessary or in urgent situations) with their job functions to ensure optimum service to guests.

Maintains banquet files electronically and through hard copy. Files should contain all event information: Complete deposit sheet, complete function sheet, final payment and other necessary forms to comply with facility policies.

Provides copy of all deposits/payments received to treasurer.

Total all charges for events and prepare invoice to present to customer for payment.

Ensures proper payment seven (7) business days prior to the event.

Follow up with customers after event to ensure that service met customer expectations. Identify areas for improvement. Deal with customer complaints effectively.

Maintain e-mails.

Schedule set-up & maintenance staff as required for all events. Arrange for opener and closer for all trade shows.

Qualifications

Two (2) years sales experience in either wedding or corporate event planning.

Ability to multi task and prioritize workload to meet all deadlines.

Effectively communicate with all guests and employees in an attentive, friendly and courteous manner (both oral & written).

Hours/Pay

32 hours per week, weekends as need.

$20.00 per hour

Job Type: Contract

Pay: From $20.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Banquet/Wedding Planning: 2 years (Required)

Work Location: In person