Daily Tasks and Responsibilities

• Builds relationships and partners with our third party vendors/dealers to influence and support business growth. This is done through providing exceptional customer service and regular and proactive communication between the sales team, vendors and/or customers as well as internal departments such as credit, asset management, tax, booking, funding and customer service.

• Understands the financing request and ensures the documentation package fits the requirements of credit approval and in accordance with the Program Summary Matrices.

• Has read and adheres to all Operations Policies and Procedures. Ensures that all policies and procedures have been implemented as part of the daily workflow process which includes but is not limited to collateral evaluation, lien perfection, insurance, documents countersigned by appropriate signing levels.

• Ensure contracts are priced appropriately and any pricing exceptions are approved and documented as part of the deal file. Ability to price deals using TValue.

• Subject matter expert and train third party dealers/vendors and sales teams on business process or documentation requirements.

• Ensure that deal files and systems are accurately documented to ensure that vendors are appropriately funded and customers are set up and billed correctly.

• Influence pipeline growth with dealers and/or vendors and manage the pipeline and forecast production.

• Drive continuous process improvement by providing input to the development and implementation of processes that create a high level of customer satisfaction.

Skills

• Process oriented

• Ability to work in a fast paced, heavy volume, customer focused environment

• Excellent verbal and written communication skills

• Excellent organizational skills, ability to multi-task

• Detail oriented

• Team oriented. Ability to accomplish goals.

• Ability to work proactively to find solutions to issues and problems

• Analytical and evaluate inconsistencies or trends.