Maintenance Technician

We are currently seeking to hire Maintenance Technician at our beautiful community, Tierra Vida Apartment Homes in Tucson, AZ.

POSITION SUMMARY
The Maintenance Technician’s primary purpose is to provide support to the maintenance supervisor for their assigned communities. The Maintenance Technician is an integral member of the Property Operations Management Team and reports directly to the Maintenance Supervisor.
The Maintenance Technician’s primary role is to perform repairs and upgrades to keep the interior and exterior of the community in exceptional condition while providing excellent customer service to help retain existing residents.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act and all other laws pertaining to apartments.
• Demonstrate and ensure staff maintains professional level of appearance, hygiene, courtesy and dress while at work.
• Provide quality, professional customer service to all prospective, existing and former residents.
• Aid in applying preventative maintenance program specific for assigned community.
• Participate in regular scheduled safety training meetings.
• Engage in proper use and guidelines for wearing safety items.
• Ensure Safety Data Sheets on all materials and chemicals used are within the community.
• Maintain Accurate Records for preventative maintenance, service requests, and turnovers.
• Perform the day-to-day maintenance activities as directed by the Maintenance Supervisor.
• Pursue personal development of personal and technical skills, including establishing, monitoring and completion of personal and property goals.
• Promotes teamwork and motivation in meeting both short-and long-term goals in service.
• Ensures that all assigned make-ready repairs and services are completed timely and correctly.
• Reports any known maintenance needs to community manager and/or maintenance supervisor.
• Moving heavy appliances and equipment from storage area to apartment (or vice versa). Assist in moving abandoned furniture, appliances, and other heavy objects to dumpster as needed.
• Notify maintenance supervisor or community manager of inventory levels of maintenance supplies, recommend ordering supplies when needed.
• Performs work area clean-up and safety related duties.
• Ensures that storage areas remain locked when not in use.
• Performs additional duties as assigned by Community Manager or Maintenance Supervisor

NOTE: The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment of the position.

ORGANIZATIONAL RELATIONSHIPS
The maintenance technician and grounds persons report directly to the Maintenance Supervisor. The Maintenance Supervisor directly reports to the Property Manager.

QUALIFICATION REQUIREMENTS
To perform this job successfully the individual must be able to perform each essential function satisfactorily. The requirements below are representative of the knowledge, skills and abilities required.
Education and Experience

• Minimum two (2) years relevant maintenance experience
• High School Diploma

Certifications HVAC

• CPO

Travel Requirements Frequent need to utilize personal transportation to obtain maintenance parts and supplies from vendors.

• On Call status requires expedient travel to assigned property at a moment’s notice.
• Must have a valid driver’s license and automobile insurance
• Adhere to company’s hands-free cell phone policy when driving.

Technical Skills Ability to troubleshoot and use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Ability to function efficiently in a computerized environment. Proficiency in Microsoft Word, Excel, Outlook and email and internet applications.
• Ability to define problems, collect data, establish facts and draw conclusions.

Core Competencies Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.

• Self-reliant, good problem solver, and results oriented.
• Energetic, flexible, collaborative, and proactive; a team player who can positively and productively impact both strategic and tactical finance and administration initiatives.
• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with Executive Management.
• Ability to operate as an effective tactical as well as strategic thinker, a problem solver.

PHYSICAL REQUIREMENTSThe physical demands and work environment characteristics described are representative of those that must be met or are encountered by an employee to successfully perform the essential functions of this job.

• The individual is required to listen, talk and accurately transcribe information for extended periods of time and is required to talk before groups in the performance of the job.
• Constant need to communicate orally and in writing.
• The individual is regularly called upon to deal with stressful situations and a high work volume.
• The individual has a constant need to be standing on feet.
• Must constantly perform physical activities in the course of the day
• Bend, Stoop, Squat, Kneel, Climb Stairs, Push and Pull, Reach Above Shoulder, Climb Ladders, Grasp, Grip, Turn, Write, Lifting and Carrying from 1 to 150 pounds as needed.
• Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.

ESSENTIAL BEHAVIORAL EXPECTATIONS
All Company employees are expected to conduct themselves professionally and maintain a high level of service and confidentiality in accordance with Company policies and procedures. All Company employees are expected to act in accordance with the Company Vision and Values.
VISION
Giving our Best to Serve Others
VALUES
1. Service

• Value Others in order to gain their Trust

2. Integrity In the Conduct of our Business to gain Respect3. Excellence By recognizing the value of Teamwork in Performance4. Stewardship Recognizing and valuing our Resources

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Overtime

Supplemental pay types:

• Bonus pay
• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Maintenance: 2 years (Required)

License/Certification:

• Driver's License (Required)
• HVAC Certification (Required)
• CPO Certification (Preferred)

Work Location: One location