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Hotel front desk
PM Hotel Group Harrisburg, PA
$27k-36k (estimate)
Full Time | Accommodations 2 Months Ago
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PM Hotel Group is Hiring a Hotel front desk Near Harrisburg, PA

Job Details

Description

Paid Vacation

Paid Holidays

Health & Wellness Benefits

Marriott travel discounts

Free employee meal on shift

What You’ll Do :

Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you.

In addition to generally spreading joy, you’ll be making sure all guests receive excellent service from check-in to check-out.

A lot goes into creating a perfect hotel stay, and you’ll play a huge role in this. We are looking to you to OWN the front desk area.

Here are a few of the other tasks that will keep you busy on a daily basis :

  • Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
  • You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.
  • You'll know how to handle cash responsibly and reliably, and use the tools of the trade : computers, databases, and property management systems to efficiently handle the technical side of the job.

Where You’ve Been :

We’re looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience.

But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner.

If you don't work well under pressure, this won’t be a great fit.

When You’re Here :

Sometimes you’ll be behind the desk but also be prepared to move around because more than half of the time you will be standing / sitting, carrying / lifting up to 50 pounds, walking, bending / twisting, climbing stairs and more.

You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside : in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Last updated : 2024-05-07

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$27k-36k (estimate)

POST DATE

03/23/2024

EXPIRATION DATE

05/12/2024

WEBSITE

pmhotelgroup.com

HEADQUARTERS

CHEVY CHASE, MD

SIZE

200 - 500

FOUNDED

1996

TYPE

Private

CEO

JOSEPH BOJANOWSKI

REVENUE

$200M - $500M

INDUSTRY

Accommodations

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About PM Hotel Group

PM Hotel Group is a hotel management firm that provides finance, accounting, human resources, and marketing and sales services to hospitality sector.

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The job skills required for Hotel front desk include Customer Service, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel front desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel front desk. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Hotel front desk positions, which can be used as a reference in future career path planning. As a Hotel front desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel front desk. You can explore the career advancement for a Hotel front desk below and select your interested title to get hiring information.

MCR
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If you are interested in becoming a Hotel Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Hotel Front Desk job description and responsibilities

Hotel Front Desk greet with a smile and offer necessary assistance to hotel guests.

03/05/2022: Bangor, ME

They work with management to organize the front desk and ensure that guests have a pleasant stay.

03/04/2022: Provo, UT

Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner.

05/04/2022: Yakima, WA

They are responsible for the guest registration process and communication of hotel

05/08/2022: Lake Charles, LA

Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel.

04/18/2022: Louisville, KY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Hotel Front Desk jobs

They must have the ability to stand for long periods of time and knowledge of basic computer skills

04/02/2022: Juneau, AK

Being a good Hotel Front Desk must be approachable and attentive wih their guests.

02/21/2022: San Antonio, TX

Hotel Front Desk should be able to promote specific hotel services and offer suggestions.

05/04/2022: Syracuse, NY

Front desk employees need to be able to get along and work with a variety of people.

03/21/2022: New Haven, CT

Front office staff need to use different skills on technologies too, such as using the printers, fax machines and phone.

04/05/2022: Killeen, TX

Step 3: View the best colleges and universities for Hotel Front Desk.

Calvin University
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New York University
CUNY--Queens College
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