We’re looking for a Server who is a hard-working, friendly, charismatic person who wants to personalize the guest experience. The ideal candidate is dedicated, personable, professional, and communicates well. This person will play a critical role in the Guest Services team and will report directly to the Guest Services Manager. This is a non-exempt position.

The Property

Waymore’s Guest House is a boutique hotel located in East Nashville, Tennessee with 93 guest rooms, suites and bunkrooms. We call it our guest house, because it was designed with comfort in mind above all else — in addition to the essentials, our spacious rooms are pet-friendly with sustainable bath amenities, locally-sourced art, thoughtfully-curated mini-bars and floor-to-ceiling windows. Waymore's is a new kind of Nashville hangout - A hotel that nods to the musicians behind the musicians and embraces the vibes of East Nashville…A Place for Long Hangs, Tall Tales & No Hard Feelings.

Who We Are

• Passionate – about hospitality and fostering an environment where associates will thrive.
• Culture driven – dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
• Unique – we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
• Innovators – we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change.
• A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
• A company that has a culture of promoting from within.
• Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 9 years.

What You’ll Do

• Communicate effectively with guests and answer questions regarding menu items, specials and beverages.
• Maintain knowledge of current menu choices, specialties and menu deviations, and food shortages in the kitchen.
• Collaborate with kitchen staff to ensure that all orders are prepared in a timely and accurate manner.
• Monitor and maintain the guests dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, remove courses, replenish utensils, and refill glasses.

Who You Are

• Have at least one year of hotel experience.
• Experience supervising a housekeeping team (preferred).
• A curious, creative, dynamic leader who is unsatisfied with the status quo.
• Naturally connection with colleagues and guests.
• Recognition of the importance of building relationships.
• Passion for hospitality will be apparent, just speaking with you.
• Caring, genuine, and relentlessly detail oriented.
• Ability to be on your feet for long periods of time.
• Ability to lift up to fifty pounds.
• An understanding that you have a tremendous impact on both the colleague and guest experience.

What’s In It for You

• Generous health, dental and vision insurance, plus 401K!
• Comprehensive onboarding and training plan to set you up for success.
• Coaching, feedback, and mentorship to develop yourself and your team.
• Personalized development plan to fit your individual role and career goals.
• Leadership courses to improve your personal and interpersonal effectiveness.
• Gifted PTO Policy and 9 paid holidays.
• Opportunities to volunteer and give back to our local communities.
• Paid Parental Leave.
• Tuition reimbursement opportunities – when you grow, we grow!

Non-Negotiables (Our Core Values)

• SERVE OTHERS.
• LIVE 360.
• BUILD A POSITIVE TEAM.
• COMMUNICATE.
• BE WILDLY PASSIONATE.
• TAKE OWNERSHIP.
• LEARN INNOVATE.
• EMBRACE CHANGE

As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels’ community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won’t be tolerated. It’s also illegal.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Be prepared to accommodate varying schedules including nights, weekends, and holidays, as required. This position will require moving self in different positions to accomplish tasks in various environments. The position may require moving greater than 50% of the time and lifting up to 50 pounds.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)