Who we are

At Pleasant Valley Animal Hospital, we are passionate about the care we provide our patients and clients. Our goal is to provide the finest quality care over our patients' lifetime and establish a permanent bond between our clients and our amazing staff of compassionate and qualified veterinary professionals. When you join our family, you will be helping to create healthier lives for countless pets and their families.

By joining our Veterinary Receptionist Team at Pleasant Valley Animal Hospital, you can enjoy a meaningful career in a fun, professional, and team-oriented atmosphere. We value the personal and professional growth of all staff members. If you thrive in a fast-paced environment, strive to never stop learning, and have a fiery passion for pet and pet parent care, Pleasant Valley Animal Hospital may be the place for you!

Our receptionists are the face and voice of the practice. This role plays an important part in our community's reputation and in supporting our clients and patients by providing great customer service. Some of the skills that we are looking for with this particular opportunity include:

• Knowledge of vaccines and preventative care 
• Knowledge of Fear Free practices 
• Positive, energetic customer service 
• Ability to multi-task in a fast-paced environment
• Managing multiple phone lines 
• Computer proficiency 
• Pride and care in hospital cleanliness and appearance

Your talent and skill as a veterinary customer care receptionist team member are essential to your success in this role. We’ll love your expertise, passion, eagerness to grow and learn, and ability to work well with a team. In addition, other qualities important to us include:

• Client education and communication skills that convey our recommendations to clients in an easily understandable and professional manner
• Knowing that great results are only achieved and accomplished through teamwork and mutual respect
• Maintaining a positive, supportive approach at all times
• Patience and kindness, compassion and understanding, especially in challenging situations
• Responding to the pressure of a fast-paced environment with dignity and professionalism
• The confidence to own tasks and responsibilities and deliver positive outcomes

This is a part-time position with the potential for a full-time position for an experienced (at least 1 year) veterinary receptionist. Reliability and flexibility are crucial, and we share opening, closing, and Saturday shifts. We take employee well-being seriously and offer competitive compensation, medical benefits (including health, dental, and vision), 401(k), training, a family-friendly atmosphere, and more.

Think you’re the candidate we’re looking for? Apply today!

Diversity, equity, inclusion, and belonging are core values of Pleasant Valley Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential. 

What's in it for you:

Part-time benefits

Financial Benefits: 

• A flexible approach to compensation that will reflect your skillset and future performance

• 401(k) matching & Roth Retirement Savings Plan

• 529 Savings Plan

• Tuition Support Program

• Referral bonus program 

Wellness Benefits: 

• Sick Time / Paid Time Off

• Health Savings Account

• Free/discounted lab work for all employee pets

• Pet discounts on services and products

• Pet food discount program 

Workplace Benefits: 

• Quarterly Team Rewards Bonus Program

• Professional development opportunities 

• Continuing education allowance

• Uniform allowance 

• Ability to join our VetCor Techlife Facebook group of over 800 veterinary technicians company-wide

Lifestyle Benefits

• Employee Assistance Program

• Employee discount program (Apple, Verizon, Disney, auto insurance, flights, etc.)