Description

JOB PURPOSE: Responsible for providing excellent customer service in selling art materials and designing custom framing, receiving and stocking and store maintenance.

RESPONSIBILITIES

• Possess, acquire and maintain knowledge of artist cupplies and techniques
• Demonstrate the ability to assist customers with art materials and techniques.
• Facilitate special orders and store transfers of requested items from other store locations.
• Responsible for the transfer of the bank deposit from the store to the bank.
• Be aware of special sales and promotions and impart that information to the customer.
• Receive cash, credit or debit charges, check payments and redeem gift certificates from customers for purchasing merchandise.
• Handle merchandise returns of store products for customers, granting store credits or exchanges only.
• Create invoices for store charges.
• Responsible for keeping assigned work areas neat and stocked daily.
• Receive shipped merchandise by matching receiving work sheets with the shipped product.
• Stock received merchandise.
• Prepare merchandising displays.
• Assist customers with frame design and completed framed art pickups.
• Maintain a professional demeanor when relating to superiors, coworkers and customers.
• Comply with company policy and procedures.

Qualifications

SKILLS/COMPETENCIES

• Possess interpersonal skills crucial for relating to customers, coworkers and management.
• Demonstrate the ability to learn procedures and follow directions with confidence, cooperation and flexibility.
• Must be able to multi-task, is self-directed and detail-oriented.
• Possess stamina.
• Must be computer literate and possess basic arithmetic skills.

EXPERIENCE

The successful candidate must possess excellent customer service skills; have art materials and retail background. Merchandising ability a plus.