Senior UX Writer

San Francisco, CA

UX Writers at PlayStation help define the user experience for new and existing PlayStation products, services, and off-console experiences, delivering high-quality messaging based on the feature spec, established style guides, business objectives, and overall UX philosophies. This includes actively participating in and giving constructive feedback in early Product grooming and UX design sessions, then driving the writing process through iteration, stakeholder/partner approval, and handoff to localization.

This senior-level position focuses on features for console, mobile, web and PC experiences in our product and service ecosystem. You'll advocate for and champion all types of players and users, exercising design thinking. You'll also be writing in multiple dimensions, as you create copy that appears on console, mobile, web, and more, and also gets localized into dozens of languages. While we appreciate a good blogger and technical writing, what we’re really looking for are strong UX writers with interactive experience.

Our writers have a facility for solving problems from both creative and tactical standpoints. The senior writer role is also responsible for reviewing the work of other writers, checking for terminology accuracy, grammatical correctness, tone-of-voice application, constructive feedback to junior writers, and overall UX cohesion.

You will juggle multiple products on multiple platforms, often on multiple schedules and in multiple timezones, making organization a key factor. Social skills are vital, as you will routinely collaborate with engineers, designers, localization managers, and product owners representing a wide variety of locations and cultural backgrounds. A willingness to make positive contributions to help improve how we do/make things, from tools to process, is also imperative.

Qualifications

• 10 years professional writing experience, preferably in some combination of interactive, marketing, and technical venues
• Strong communication and collaboration skills, with a proven history of meeting deadlines
• Strong ability to write to specification while maintaining proper style/brand voice
• Enthusiastic, organized approach to multi-tasking, with a command of current projects and their statuses
• Able to quickly learn and comfortably work with multiple tools, including Figma, proprietary CMS and visual-flow tools, project tracking tools, and inter-office communication tools.
• Able to become an expert on your assigned products, gauge new products and features, and make constructive suggestions that aid in their ideation and development
• Able to be a strong brand advocate who works with diverse teams to achieve business objectives
• Experience with delivering messaging that must be localized into multiple languages
• Strong portfolio demonstrating user experience knowledge
• Solid knowledge of design and layout principles
• Willing to enjoy a relaxed office with co-workers who truly enjoy what they do

Other

• Prior experience working in the tech industry
• Experience working in a B2B and B2C mindset
• Interest in new technologies in web, mobile, and other device
• Familiarity with the agile software development process
• Solid knowledge of the video game industry
• Experience working on an ecommerce platform

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category. 

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.

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