Development Coordinator Job Description

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ABOUT THE COMPANY

Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and togetherness. At Playa Bowls, we live our brand in our actions and in the relationships that we make in our communities. Our focus is to provide a bowl full of deliciousness to every guest, delivered with authenticity and passion for the Playa way. What began as a pair of blenders, a patio table, and a fridge has flourished into a 200-unit operator and franchisor of the leading fast casual restaurant concept. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!

WHAT WE OFFER

Playa Bowls offers Competitive Compensation, Remote Work-Environment, Medical, Dental, Vision, Domestic Partner Benefits, Spouse & Children Benefits, 401K Plan, Health Savings Account, Paid Time Off, Paid Holidays, Flight/Hotels paid for, Incentive Bonus Plan participation, Mileage Reimbursement, Cell phone allowance, AMEX corporate card provided.

GENERAL DESCRIPTION

The Development Coordinator supports Playa Bowls rapid franchise location growth through a variety of different management support activities. In this role, you will be the main support for all business needs as it relates to the development of new restaurants, franchise agreements with existing owners, and franchise development administration. The incumbent will act as the main point of contact for the Development Department across the organization and with franchise owners and as such will be well-versed in all departmental goals and projects.

RESPONSIBILITES

• Provide management support to members of the development department. Serve as the primary owner and expert user of the systems, tools and processes used by the development department.
• Serve as application administrator for FranConnect and own the new store opening process as implemented in the system on behalf of the Development Department.
• Take responsibility for maintenance of development information in FranConnect on franchised and company-operated locations including franchise agreements, leases and related documents including renewals.
• Serve as department point-person for franchise agreement inquiries from existing franchise owners and act as liaison between franchisor and outside counsel on the completion and revision of franchise agreements.
• Maintain departmental tracking reports, forms, tools, guidelines, and distribute information on a regular basis as indicated by the head of the department.
• Assist with providing information as requested by cross-functional stakeholders.
• Prepare and assist with presentations for the department.
• Collect and maintain individual restaurant contact information for property management, landlord, and adjacent properties as relevant for company-operated locations. Respond to requests from landlords, their lenders, or property managers relating to site-specific issues regarding company-operated facilities.
• Performs other related duties, tasks and responsibilities as required, assigned, and directed.

EXPERIENCE, EDUCATION & BEHAVIORS

• Education: Bachelor’s degree, preferably in Real Estate, Business Administration or Finance; or equivalent combination of education and experience
• Experience: 2 years of franchise development experience
• Knowledge of Franchise Disclosure Documents, franchise agreements and the role of the franchisor
• Familiarity with franchise development process and related systems
• Ability to develop positive and effective business relationships.
• Strong oral and written English communication skills.
• Excellent negotiation skills, interpersonal skills, and organization skills.
• Self-motivated with strong time and project management skills.
• Demonstrates integrity and ethical behavior.
• Ability to work flexible hours (Different from the stated normal office hours).
• Ability to deal with confidential information and/or issues using discretion and judgment.
• Proficiency in Microsoft Office and Google Suites.

ESSENTIAL PHYSCIAL FUNCTIONS

• Must be able to traverse and inspect all areas of jobsite in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching.
• Ability to travel up to 50% of the time
• Must be able to lift up to 50 pounds occasionally
• Must be able to engage in problem-solving skills to help identify and solve potential issues
• Must be on call to address delays, emergencies, bad weather, and other issues at the jobsite.

“Playa Bowls is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”