Description

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Building strong working relations with Providers, Managers, and staff.
• Interact professionally with other employees, patients, and providers
• Work effectively with the Training Department to contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Purpose: This position will be responsible for assisting with onboarding new medical assistants. Training all processes of back-office clinic.

Responsibilities/Duties/Functions/Tasks:

• Training and educating medical assistants for all back-office clinic duties.
• Proficient in EMA EHR.
• Completing 30, 60, and 90-day performance reviews with medical assistants
• Working to build successful teams with the Practice Managers.
• MIPS training
• EMA training classes for multiple staff.
• Training on E-Rx.
• Injection training per providers protocols.
• Training on biopsy procedures and excisions.
• Accutane training.
• Documentation for Pathology logs.
• Sending in Lab requests
• Sterilization of instruments

• Proper cleaning of rooms.
• NextGen EPM training on scheduling.
• Chart audits to assure proper documentation.

Qualifications

Qualifications

Education: Certification preferred (i.e., Certified Medical Assistant, Certified Dermatology Technician, etc.)

Experience: Minimum three years experience in Dermatology, Cosmetics, Minor Procedures. Minimum of 1-2 years in a training role.

Other Requirements: Professional

Performance Requirements:

• Quality written and verbal communication skills.
• Professional in appearance and mannerisms.
• Able to demonstrate compassion and caring in dealing with others, patients, and co-workers alike.
• Able to prioritize tasks, understand the providers instructions, and know when to seek information or advice.
• Works with Training Manager to put together Protocols, Training Materials, Classes, Meetings for our staff.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Able to stand for long periods of time.

Physical Requirements: Must possess the manual dexterity to operate office machines including computer and calculator; stooping, bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals. Stress can be triggered by multiple staff demands and deadlines.