14 Technical Customer Service Representative Jobs in Rancho Cordova, CA
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Plansee Group is Hiring a Technical Customer Service Representative Near Rancho Cordova, CA
CERATIZIT is a high-tech engineering group specialized in tooling and hard material technologies. The privately owned company headquartered in Mamer, Luxembourg, employs over 7,500 people worldwide at 34 production sites and over 70 sales offices.
We are seeking a dedicated and customer-focused Technical Customer Service Representative to join our team. This role will be the primary point of contact for a selection of key customers, providing technical support and ensuring a seamless customer experience.
Join the CERATIZIT team and get started today as:
- Provide expert technical assistance to customers regarding our carbide products and solutions.
- Assist customer inquiries including pricing.
- Keep customers informed about product updates, promotions, and relevant information
- Collaborate with internal teams to ensure timely delivery of products.
- Address, resolve and document customer interactions/feedback/inquiries, ensuring a high level of satisfaction.
- Bachelor's degree in a relevant technical field or equivalent experience.
- Proven experience in a technical customer support role, preferably in the manufacturing or engineering industry.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving abilities
- Ability to collaborate effectively with internal teams.
- A stable job in an internationally established company
- Complete benefits package of employer contributions to Medical, Dental, Vision, 401K, Life Insurance, Sick time and PTO, 11 paid Holidays per year
- Wages depend on experience and qualifications
- Alcohol and drug-free work place. All qualified candidates must pass a pre-employment drug screening as a condition of employment
HR Business Partner \ Human Resources
T. 1.916.638.0501
E. colleen.schneider@ceratizit.com
CERATIZIT Sacramento, LP
11312 Sunrise Gold Circle \ Rancho Cordova, CA 95742 \ United States \ www.ceratizit.com
Job Summary
Full Time
Wholesale
$60k-82k (estimate)
02/10/2024
04/09/2024
plansee-usa.com
FRANKLIN, MA
100 - 200
1921
Private
ANDERS HALLBRO
$10M - $50M
Wholesale
Related Companies
The job skills required for Technical Customer Service Representative include Customer Service, Problem Solving, Customer Support, Written Communication, Life Insurance, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Customer Service Representative positions, which can be used as a reference in future career path planning. As a Technical Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Customer Service Representative. You can explore the career advancement for a Technical Customer Service Representative below and select your interested title to get hiring information.
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