• Secure a complete health history, including obstetric, gynecologic, contraceptive, medical, surgical, sexual, family health, and psychosocial; and record findings accurately and succinctly. 
• Perform physical examinations with special emphasis on the reproductive system, including breast examination, pelvic examination, cancer screening tests, diagnosis of sexually transmitted infections (STIs), and other types of more specialized procedures as may be indicated by medical policy. See 3.5 patient encounters per hour. 
• After Observation and Approval, provide direct medical care to patients for all core services, including but not limited to prenatal, family planning, surgical abortion, medication abortion and colposcopy service. 
• Participate in accomplishing customer-focused goals. 
• Provide referrals and assure follow-up. 
• Perform order and interpret diagnostic studies as indicated and permitted by affiliate medical protocols. 
• Consult with Chief Medical Director, President & CEO, and Sr. Vice President, Patient Services & Operations, to ensure compliance with standards and guidelines. 
• Provide relevant health instruction including family planning, nutrition, sexual counseling, and principles of health promotion and maintenance. 
• Supports and encourages a culture that: Provides a rich conduit of information and ideas between sites and other PPHP departments; o Participates in ongoing feedback with colleagues; o Incorporates customer satisfaction into all aspects of the work, and o Encourages the Team to take responsibility for evaluating and improving systems. 
• Demonstrates flexibility and teamwork; understands the interaction between this position and others with whom the position works directly and indirectly. 
• Ensures that interactions incorporate PPHP values of integrity, partnership, customer focus, communication and quality. 
• Supports the effort of the PPHP’s diversity program to provide services that are culturally and linguistically competent; takes the initiative to develop own awareness and knowledge of diversity matters.
• Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Act) and CLIA (Clinical Laboratory Improvement Administration) and Title X. 

• Collaborate with the health team and other community agencies and resources (e.g., physicians, local health departments, social services, nutritionists, dentists, and parent education groups), through joint planning and coordination of activities, in providing comprehensive care. 
• Participate in Compliance, Risk & Management and Quality Assurance program, medical committee meetings and other affiliate and center meetings as required. 
• Perform other duties as assigned. 
• Regularly check the personal PPHP email account for important affiliate-related communications, at least every 24 hours. 

• Current NYS license as an NP, PA, CNM. National certification preferred. 
• Must have current CPR/BLS certification. 
• Three to five years of clinical experience, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired. 
• Ability to lead and motivate teams. Experienced supervisor with the ability to work as a team. Strong interpersonal skills and ability to work effectively with diverse staff and clients.
• Ability and willingness to manage 3.5 patients per hour. 
• Ability to work flexible hours, including evenings and weekends. 
• Maintain a professional commitment to representing the philosophy and goals of Planned Parenthood.

Job Summary