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The Patient Access Representative performs a variety of services related to Call Center (Contact Center) administration in a family planning, sexual and reproductive health healthcare environment with a focus on patient care, primarily answering phone calls and online requests to make appointments, addressing questions, and offering service referrals as needed. Also responsible for patient data input, providing general health and contraceptive information, and other clerical functions. With a focus on patient care, this position also prepares Good Faith Estimates to uninsured or self-pay patients and is responsible for patient data input and other clerical functions. Creates a positive first impression with callers by providing professional, efficient and caring service.
Note: This is a bilingual, part-time (benefits eligible) role expected to work approximately 25 hours per week : 10-3pm CT Mon-Fri, 9-2pm CT Sat.
Responsibilities:H/S Diploma or equivalent 6 months of experience in any of the following: call center, medical billing, medical front office, or medical assistant. Experience scheduling patients using an automated patient management system in a healthcare environment desired.
Part Time
$33k-42k (estimate)
04/28/2024
05/15/2024