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Member Services Representative (Las Vegas - Decatur & Flamingo)
$36k-43k (estimate)
Full Time 4 Months Ago
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Planet Fitness LV-Decatur & Flamingo is Hiring a Member Services Representative (Las Vegas - Decatur & Flamingo) Near Las Vegas, NV

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive:

Complimentary Black Card Membership

Company Facilitated Training

Advancement Opportunities

Rewards and Recognition Programs

Essential Duties and Responsibilities

Greet members, prospective members and guests, providing exceptional customer service.

Handle all front desk related activities including:

Answer phones in a friendly manner and assist callers with a variety of questions.

Check members into the system.

New member sign-up.

Take prospective members on tours.

Facilitate needed updates to member’s accounts.

Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

Customer service background preferred.

Basic computer proficiency.

A passion for fitness and health.

Upbeat and positive attitude!

Punctuality and reliability is a must.

Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

Strong listener with the ability to empathize and problem solve.

Demonstrate diplomacy in all interactions while using appropriate behavior and language.

High School diploma/GED equivalent required.

Must be 18 years of age or older.

Physical Demands

Continual standing and walking during shift.

Continual talking in person or on the phone during shift.

Must be able to occasionally lift up to 50 lbs.

Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.

Will occasionally encounter toxic chemicals during shift.

Pay & Benefits

Potential of up to three raises per year

Great career advancement opportunities

Insurance benefits for full time staff

401k benefits based upon eligibility 

Job Summary

JOB TYPE

Full Time

SALARY

$36k-43k (estimate)

POST DATE

12/30/2023

EXPIRATION DATE

05/03/2024

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The job skills required for Member Services Representative (Las Vegas - Decatur & Flamingo) include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Services Representative (Las Vegas - Decatur & Flamingo). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Services Representative (Las Vegas - Decatur & Flamingo). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member Services Representative (Las Vegas - Decatur & Flamingo) positions, which can be used as a reference in future career path planning. As a Member Services Representative (Las Vegas - Decatur & Flamingo), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Representative (Las Vegas - Decatur & Flamingo). You can explore the career advancement for a Member Services Representative (Las Vegas - Decatur & Flamingo) below and select your interested title to get hiring information.

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