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Plageman Agency Inc
Ridge, IL | Full Time
$107k-152k (estimate)
3 Months Ago
Customer Success Manager
$107k-152k (estimate)
Full Time 3 Months Ago
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Plageman Agency Inc is Hiring a Customer Success Manager Near Ridge, IL

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Job Summary
The Sales Specialist role markets, prospects, and sells American Family Insurance products in all product lines. Maintains effective customer relationships, understands customers' needs, and matches them with appropriate product and service offerings. Promotes brand awareness through participation in agency and community events.
Responsibilities
  • Develops knowledge of the local market dynamics for business development opportunities for all product lines
  • Helps the Agency grow by using consultative selling techniques to sell insurance products to new customers
  • Proactively cross-sells and or coordinates with agency team members to provide additional coverage to existing customers
  • Prospects for new business through leads, telephone calls, networking events, trade shows, and personal contacts
  • Secures new business through individual effort and established lead methods
  • Prepares quotations and applications and delivers effective presentations in order to close sales
Qualifications
  • Active Property & Casualty license.
  • Ability to work independently to plan, set priorities and organize work
  • Active involvement in the local community.
  • Demonstrated sales and customer service experience
  • Excellent oral and written communication skills
  • Experience with PC software applications (Microsoft Office Suites, Internet Explorer, etc.)
  • Spanish bilingual preferred but not required.

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.

Job Summary

JOB TYPE

Full Time

SALARY

$107k-152k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

06/20/2024

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The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Manager job description and responsibilities

Having a customer success manager overseeing the onboarding process helps with retention.

01/03/2022: Pueblo, CO

Customer success managers should have strong organization and presentation skills, but those things can be taught.

12/19/2021: Modesto, CA

They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.

02/13/2022: Everett, WA

Take time to understand what each customer needs and help customers take the shortest route possible.

01/23/2022: San Jose, CA

The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.

01/07/2022: Minneapolis, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Manager jobs

Customer success managers are both salespeople and support professionals.

12/15/2021: Las Cruces, NM

During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products

01/02/2022: Longview, TX

A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.

02/21/2022: Pueblo, CO

Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.

12/22/2021: Temple, TX

Customer Success Managers must be strong, natural advocates.

02/15/2022: Clearwater, FL

Step 3: View the best colleges and universities for Customer Success Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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