POSITION DESCRIPTION:

The Digital Merchandising Administrative Support Professionals are responsible for the ongoing support of vendor onboarding and gathering item setup information for various Kroger systems and processes.

ESSENTIAL JOB FUNCTIONS:

• This hybrid position will be required to work in our Corporate Office at least one half day per week based on your team’s schedule
• Ensure all items complete set up processes within appropriate systems supporting the digital presentation of products at the Kroger Company. This includes but not limited to:
  • Item Validation
  • Vendor Setup documentation 
  • Set operational attributes to support item selection process
  • Communication and support for Kroger, Suppliers and PL Marketing team members
• Business Process Functions:
  • Create/update Microsoft Office documents/spreadsheets
  • Create/update common files for use in reports
  • Assist in providing support for our internal databases
  • Prepare and distribute weekly, period and quarterly reports
  • Update various team SharePoint sites to track item progress throughout process
  • Coordinate efforts with multiple departments and Kroger suppliers as necessary

Must be able to perform essential job functions of this position with or without reasonable accommodations

MINIMUM POSITION QUALIFICATIONS:

• High school diploma or GED equivalent (college is desirable)
• Ability to read, write and communicate fluently in the English language
• Knowledge of internet, email and web based applications
• Must have strong Microsoft application skills, specifically proficient with editing and creating Excel spreadsheets, and the ability to learn new programs
• Adapt to advancing technology
• Ability to recognize and set priorities
• Exceptional organizational skills
• Skill and diplomacy in dealing with people
• Able to interact effectively with all of the cross-functional teams to accomplish common goals
• Ability to work independently and with limited supervision
• Experience handling customer inquiries and issues

MINIMUM PHYSICAL ABILITIES:

• Must be able to:
• remain standing/sitting for several hours at a time
• have unlimited manual dexterity
• lift 10-15 lbs. occasionally

DESIRED PREVIOUS JOB EXPERIENCE:

• Administrative support position in office environment
• Retail or grocery experience

COMPETENCIES/SKILLS:

Some of the Competencies/Skills required to successfully perform this position are:

• Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
• Building Strategic Working Relationships – developing and using collaborative relationships with Merchandising Managers, Account Managers, Analysts, ASP’s, Vendors, CCM Teams and Category Managers to facilitate the accomplishment of work goals
• Building Trust – interacting with Kroger suppliers and employees in a way that gives Kroger Management confidence in one’s intentions and those of the organization
• Communication – clearly conveying information and ideas through a variety of media to Kroger and P.L. Marketing in the English language
• Decision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
• Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
• Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
• Self-Starter/Organizational Skills – able to work without direct supervision; prioritizing, organizing and completing workload accurately within allotted time period
• Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed