PizzaRev Shift Leader sets and achieves the highest standard in all areas of restaurant oversight including the employee experience, the customer experience, and financial results. A significant portion of their time is dedicated to oversee the day to day floor shifts and activities, including stations of all other staff members on the shift. The daily routines must be followed according to our policies and procedures. Shift Leaders are responsible for the personnel and the product on their shift.

A Shift Leader may oversee and assist in the training and development of restaurant employees, including attending to employee needs as well as assisting in addressing any customer needs.

Operational Leadership

Leading the restaurant team in successful day-to-day operations. Coaching!

Team Development

Properly training and developing Crew members through quality orientations, development discussions, being involved in performance evaluations, and recognition, so that they are prepared for additional career opportunities. Coaching and counseling employees on a timely basis; making decisions on promotions and guest issues, and taking the appropriate action.

Management

Demonstrating the management style that is reflective of PizzaRev’s values and culture. Fostering an environment of teamwork. Successfully communicating company policy changes. Ensuring that employees are paid properly and receive appropriate hours day to day.

Miscellaneous

Performing required administrative duties on time; including processing required paperwork, mainly invoice and mail that may come in on your shift. Ensuring that safety and security standards are emphasized and adhered to, and that employees are trained in appropriate responses to unsafe situations.

The Ideal Candidate Will:

• Be able to develop positive working relationships with all restaurant personnel.
• Speak clearly and listen attentively to guests and employees.
• Possess exceptional customer service skills and decision making skills.
• Have the ability to speak, write, read, and understand the primary language(s) of the work location.
• Have the ability to adapt and succeed in a fast paced environment.
• Have previous restaurant leadership experience.
• Have applied experience regarding health department matters.
• Have knowledge of and the ability to use a PC and Microsoft Office Suite, and preferably Aloha POS.

The Position reports to Management.