We are looking for an experienced floor manager.

Floor Manager Duties

• Ensure that all employees are adequately trained and fully qualified to perform job duties
• Monitor the inventory levels of all materials, tools, and equipment
• Assist the operations manager in recruiting, hiring, and training new employees as needed
• Maintain a positive work environment

Floor Manager Responsibilities include, but are not limited to the following:

• Assist General Manager with overseeing staffing responsibilities for servers, server assistants, porters.
• This includes overseeing hiring, training, scheduling, evaluating, and terminating, with General Manager’s support. All new hires and terminations must have GM in final decision making process. All schedules must be pre-submitted to GM.
• Responsible for creating training plans and ensuring they are implemented/updated for the servers, server assistants, bussers. All training plans must be double checked by GM.
• Focus specifically on service for servers, server assistants, bussers.
• Oversee organization, efficiency and policies pertaining to service in the dining room.
• Is responsible for POS for daily changes that pertain to that shift (new menu items, price change, etc.) as well as daily employee edits after each shift.
• Perform a running inventory of items. Will be responsible for creating a system and maintaining it so there is never any question as to what we have in that space.
• Work closely with General Manager, Bar Manager, and other Assistant Managers for cohesion throughout all the services, policies, communication, procedures.
• Supervises staff in terms of guest service, cleaning, and repairs to restaurant and grounds.
• Works on the floor during lunch and brunch service, the floor comes first before any duties. When leaving the floor, must alert co-managers or team.
• Enhance and strengthen guest relationships, established and new.
• Promotes cooperative effort, a team spirit, and good morale among employees.
• Deliver excellent guest service including personally greeting and seating guests.
• Work on revising all steps of service, side work, etc with GM as environment changes.
• Always answers a ringing telephone by the third ring and always using verbiage that follows company standards.
• Resolves complaints from guests in a polite, friendly manner always making sure we follow up with them when needed. Also ensuring that GM knows of these situations when not around.
• Excel at being a wonderful teammate at all times.
• Coaching teammates in all that is The Restaurant food and beverage.
• Have strong communication with GM, Chefs, Events department, co-managers, and kitchen to communicate any issues, concerns, or ideas.
• Performs daily inspections and periodic audits to check safety of equipment.
• Make sure the entire space looks, smells, and feels good (lighting, temperature, bathrooms, cleanliness, and seating arrangements) by doing walk through of all of our spaces at the beginning and the end of each shift.
• Participates in training about standardized policies (fire, hygiene, health, safety, employee handbook, etc.).
• Helps with duties of other employees (i.e. server, food runner, etc.) when necessary because of an unexpected absence or extra volume.
• Has a strong understanding of company background and the philosophy.
• To be familiar with the food and beverage items on menus.
• To have a strong awareness of FOH scheduling to ensure that payroll is monitored through proper allocation of vacation/request offs from the service team, as well as schedule switching.
• Responsible for checking out service staff, collecting all necessary payments and closing the restaurant according to The Restaurant standards.
• Performs other work-related duties as assigned.

Come by Tuesday-Saturday between 11-5 to fill out an app or submit your resume here!

Job Types: Full-time, Part-time

Salary: $2.13 - $15.00 per hour

Benefits:

• Employee discount
• Paid training

Restaurant type:

• Bar
• Upscale casual restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Weekend availability

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Baton Rouge, LA 70810: Reliably commute or planning to relocate before starting work (Required)

Please contact us via text at 225-931-0956

Job Types: Full-time, Part-time

Pay: $2.13 - $15.00 per hour

Benefits:

• Employee discount
• Paid training

Restaurant type:

• Upscale casual restaurant

Shift:

• Day shift
• Evening shift

Experience:

• Management: 3 years (Required)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person