Pivotal is the leader in the emerging market of electric Vertical Takeoff and Landing (eVTOL) aircraft. We design, develop, and manufacture light eVTOL aircraft and are renowned for the BlackFly, the first light eVTOL to fly manned missions and enter the consumer market.

Efficient, compact, and simple, Pivotal vehicles are designed for a wide range of consumer, public service, and defense applications. Our distinctive tilt-aircraft architecture and scalable platform have been in development, preparing to enter the market for over 10 years. We recently announced our next-generation aircraft, the Helix, planned for general release and scalable production in January 2024.

Mobility is one of the most highly-valued areas of technology investment today. This is the right company, in the right space, the right strategy, at the right time. We invite you to join our amazing team and grow with us.

As our Senior ERP Business Systems Analyst, you will be responsible for contributing to the design, implementation, configuration, and continuous improvement of our ERP System (Kinetic, formally Epicor) and integrations.

Responsibilities

• Collaborate with Manufacturing, Finance, Quality Assurance, Supply Chain, Operations, Software Development, IT, Sales, and external partners to facilitate execution of ERP solution strategies and maintain platform vitality
• Support ERP project management, and activities such as scope definition, requirements gathering, technical solution design, development activities (coding, configuration), testing, and documentation
• Identify and resolve gaps between business processes and ERP
• Configures aspects of Epicor to increase operational efficiencies for end-users, and enable rapid decision-making in the organization, through data analytics
• Leverage technical tools within Epicor such as BPMs, BAQs, Dashboards, Trackers, Application Studio and SSRS to help streamline the software according to business needs
• Develop end-to-end test plans and test scripts, and prepare test data consistent with business goals and objectives
• Technical writing, including User Guides and Standard Operating Procedures (SOPs) for end users
• Provide ERP training to subject matter experts (SMEs) and end users
• Investigate and resolve issues/defects with internal resources and Epicor Support (EpicCare)

• Bachelor's degree in Information Technology or related field
• 7 years of experience in an ERP business system analyst role
• 5 years of experience with ERP implementations in a manufacturing environment
• 3 years configuring and customizing ERP Systems
• Experience in functional areas within ERP, including sales order processing, purchasing, inventory, jobs, shipping and logistics, receiving, and finance
• Experience in ERP integrations with PLM, PDM, and MES
• Strong understanding of production concepts such as: quality assurance, rework, scrap, backflush, routings, and how they affect an ERP application
• Proficiency with .Net application development (C#, Entity Framework)

• Experience in Aerospace Industry
• Experience with other Enterprise Products such as QMS and CRM
• Experience with Dassault 3DEXPERIENCE (CATIA, ENOVIA, DELMIA)

• Contagious optimism
• Always thinking about how to increase efficiency and improve processes
• Demonstrates effective written and verbal communication skills and communicates well with multiple disciplines
• Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
• Displays strong initiative and drive to accomplish goals and meet company objectives
• Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company

Applicants must be eligible for employment in the United States and willing to work onsite at our HQ office in Palo Alto, CA.

Pivotal offers a comprehensive benefits package, including medical, dental, vision, and 401k plans.

Pivotal is an Equal Opportunity Employer. Pivotal does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.