Who we are

The Shaker Hill Pet Resort is looking for a Resort Manager! We are in search of an experienced and positive professional who will treat our guests, and clients, with the highest quality of care! 

The position requires a flexible schedule with the ability to work 40 hours a week, some weekends and some Holidays. 

This position is responsible for: 

• Managing the day to day operations of a busy, successful, Pet Resort 
• Promoting and providing exceptional customer service to our clients 
• Working hands on with both the dogs and cats and ensuring their care is top notch
• Coaching Resort personnel to help them perform at their best 
• Updating and maintaining a reservation database to ensure accuracy 
• Assisting with the hiring and training of new Resort employees as needed 
• Assisting with ongoing facility maintenance 
• Upholding the Core Values of the Pittsfield Veterinary Hospital and Shaker Hill Pet Resort 

Requirements: 

• 3 Years of working with animals in a professional environment 
• 1 years of supervisory experience
• Ability to lift up to 50 lbs unassisted 

Financial Benefits: 

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program 

Wellness Benefits: 

• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program 

Workplace Benefits: 

• Quarterly Team Rewards Bonus Program
• Professional development opportunities 
• Continuing education allowance
• Uniform allowance 

Lifestyle Benefits:

• Six paid holidays
• Employee Assistance Program
• Employee discount program

Think you're the resort manager we've been dreaming of? Awesome! Come join our team and see the difference we can make in the lives of our people and our patients!

Diversity, equity, and inclusion are core values of Pittsfield Veterinary Hospital Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.