ABOUT THE COMPANY :

The rapid growth of e-commerce highlighted the shortcomings of traditional 3PLs in fulfilling orders. As businesses increasingly pivoted to online marketplaces, many industry leaders struggled to scale.

Recognizing these challenges, we crafted a new fulfillment experience at Pitted Logistics, emphasizing outstanding service to delight brands.

Our mission is to build and serve through authentic relationships and a relentless pursuit of excellence. We're technology-driven, people-centric, and always at the forefront of industry trends.

Pitted Logistics, along with its sister companies, is revolutionizing e-commerce service, offering unparalleled strategy, fulfillment, and growth capital.

We're redefining the essence of a service provider.

YOUR ROLE

Pitted Logistics is searching for a talented and dedicated Fractional General Manager who wants to grow into a full-time role and future career with Pitted Logistics.

The General Manager will oversee the strategic and operational refinement in preparation for our next stage of growth.

This will be accomplished through safe, efficient, cost effective, and accurate handling of materials, while also providing training and guidance to our onsite Managers and their teams.

The ideal candidate will have extensive experience in launching fulfillment centers, and working in a startup environment.

Specific to Pitted Logistics, this includes product tracking, light product assembly / kitting, order fulfillment, inventory control, problem solving, vehicle and equipment maintenance, regulatory requirements, and training and coaching staff.

This is an on-site position in North Salt Lake, Utah.

A DAY IN THE LIFE OF THE FRACTIONAL GENERAL WAREHOUSE MANAGER

In a fractional capacity, the primary focus of this role revolves around building non-existent processes, and optimizing existing warehouse operations.

This includes evaluating team performance, enhancing safety and efficiency measures, fostering a strong company culture, and ultimately positioning Pitted Logistics for its next stage of growth.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Strategically ideate and plan with CEO on proper positioning for Pitted Logistics’ next stage of growth.
• Collaborate with the Fractional VP of Sales to understand revenue strategies impacting capacity planning, needs, etc. for warehouse
• Proactively implement plans and analyze outcomes for successful iterations
• Create and oversee operational strategy in accordance with company objectives
• Initiate and drive scaling operations as required by growth of new revenue streams and clients
• Empower Managers and Staff to adhere to a positive safety culture by making safety everyone’s job
• Inspire Pitted’s culture by overseeing and providing coaching to onsite Managers
• Conduct weekly 1 : 1s with onsite Managers to build strong relationships, remove blockers and identify solutions
• Establish and track operational KPIs (overall and by client)
• Active and present member of the Leadership Team
• Contributes to weekly planning discussions, goal setting and strategic initiatives
• Provides necessary reporting
• Coaching onsite Managers on effective hiring / interviewing strategies for 3PL roles
• Develop processes to maintain an efficient and safe warehouse
• Create daily / weekly / monthly priorities for departments, depending on business needs and provide direction for Managers and Staff to effectively execute
• Develop strong and lasting relationships with Vendors to for effective vendor management and communications
• Develop strong and lasting relationship with temporary staffing agencies in collaboration and partnership with HR
• Develop strong partnership with HR team prevent, plan and promote
• Weekly meeting with CS team

JOB REQUIREMENTS :

• Must be Eligible to work in the United States
• Highly detail oriented
• Ability to create order and structure where there may be none
• Ability to successfully manage a team
• Proficient knowledge of inventory and inventory controls
• Ability and willingness work to work side by side with the warehouse team
• Strong customer service skills
• Ability to work successfully under the pressure of deadlines and to accept new ways of doing business
• High integrity, high energy, and a positive attitude
• Ability to navigate technology to schedule deliveries and manage inventory
• Enthusiasm for Pitted Logistics’ mission
• Adheres to strict confidential guidelines
• Continuous improvement through education and training
• Regular and predictable attendance, including occasional evenings, weekends, and holidays
• Must report to work unimpaired
• Curiosity
• Entrepreneurship
• Collaboration
• Humor
• Selflessness
• Success

EDUCATION AND EXPERIENCE :

• Experience managing a warehouse with DTC order fulfillment or 3PL
• Experience managing a large team
• Experience reporting to executive leadership
• Experience creating, tracking, and improving KPIs
• Experience creating SOPs
• Forklift certified (preferred)
• Bilingual Spanish and English preferred

WORKING CONDITIONS :

Position requires qualified individuals to see, hear and speak (verbally and audibly). Required to ascend and descend stairs and ladders;

sit, stand, lift, bend, stoop, crawl and kneel. Required to operate heavy machinery and equipment according to safety guidelines.

Occasionally reaching with hands and arms, climbing or balancing are required. May be asked to drive or travel by car, air or other transportation for business purposes.

Must be able to lift and carry 75 pounds.

Natural and regular stressors occur on the job.

Must report to work unimpaired.

Regular and predictable attendance is required.

AT WILL EMPLOYMENT

Employment with Pitted Logistics is at will, meaning that either you or the company may terminate your employment at any time and for any reason, with or without cause.

You must be able to perform the essential duties and responsibilities of the role satisfactorily and, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential duties and responsibilities of their job, absent undue hardship.

EQUAL OPPORTUNITY EMPLOYER

Pitted Logistics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note : Pitted Logistics reserves the right to change, modify, suspend, interpret, or cancel in whole, or in part, any of the duties outlined above, at any time, and without advance notice to the employee.

DISCLAIMER

Please note : Pitted Logistics reserves the right to change, modify, suspend, interpret, or cancel in whole, or in part, any of the duties outlined above, at any time, and without advance notice to the employee.

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Last updated : 2024-03-30