3 Customer service assistant Jobs in Palos Hills, IL
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Pipe Manufacturing Company is Hiring a Customer service assistant Near Palos Hills, IL
Pipe Manufacturing Company
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Description :
- Responding to complaints when customers experience problems
- Processing orders and returns
- Documenting customer interactions
- Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
- Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.
- Be able to process orders, forms, applications, or requests.
- Work with colleagues when necessary to resolve customer complaints.
Requirements :
- Communication skills including written and verbal communication
- Customer service skills including patience and positivity
- Excellent computer skills to record, process, and use information to provide assistance to customers
- Problem-solving skills to ensure complaints are assessed in a manner that is satisfactory for the customer and the company
- Communication skills like a pleasant demeanor and ability to work with multiple personalities
- 2 years' experience in a customer service role
- High school diploma / GED required (College degree preferred)
- Proficient in Microsoft Excel, Word and Outlook
- Ability to work well with others and communicate effectively with staff and customers at all levels
- Ability to work independently with minimal direction
- Strong prioritization and organization skills
Benefits offered :
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Other types of insurance
- 401K
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources.
PIfc5fcb31ea8e-26289-31627673
Last updated : 2024-05-01
Job Summary
Full Time
$38k-48k (estimate)
05/03/2024
05/11/2024
The job skills required for Customer service assistant include Customer Service, Problem Solving, Communication Skills, Communicates Effectively, Verbal Communication, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service assistant positions, which can be used as a reference in future career path planning. As a Customer service assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service assistant. You can explore the career advancement for a Customer service assistant below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Assistant job description and responsibilities
A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.
02/10/2022: Richland, WA
Coordinate and collaborate with cross-functional teams to ensure quality services to customers.
12/17/2021: Medford, OR
Customer service assistants deal with customer questions, purchases and complaints.
01/05/2022: New Brunswick, NJ
Organize and schedule customer orders to an appropriate department.
02/17/2022: Greenville, MS
Follow up with customers at a later date.
02/03/2022: Cedar Falls, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Assistant jobs
Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.
01/22/2022: Billings, MT
Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.
03/13/2022: Chicago, IL
Responding to questions with positive language can greatly affect how the customer hears the response.
02/09/2022: Saint Paul, MN
These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.
02/17/2022: Chico, CA
Ask for direct feedback from customers and colleagues in order to have a room for improvements.
02/17/2022: Lansing, MI
Step 3: View the best colleges and universities for Customer Service Assistant.
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