PIONEER ACE HARDWARE is Hiring a Head Cashier (Supervisor) - Hawaii Near Wahiawā, HI
Job Description: Head Cashier Position Summary The primary responsibilities of the Head Cashier position are to maintain helpful customer service, assist in daily operations at the cash wrap area, maximize sales and productivity on the sales floor, and resolve situations to the satisfaction of the customer. Benefits: Full Health Plan (Medical, Drug & Vision) Dental Insurance Paid Time Off Paid Holidays 401(k) Match Store Discount Starting Wage Range: $16.50 - $18.50 per hour Major Responsibilities Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards Greet customers as they enter the store Troubleshoot point of sale problems Effectively train and direct the activities of cashier assigned to the front end and set the standard for customer service Ensure that associates assigned to the front-end consistently follow all policies and procedures including established safety procedures; communicates issues to management Perform cash pulls, make change orders and deposits in accordance with established policies Ensure all daily deposits are counted accurately and conducted daily Ensure that merchandise displays in the front-end area are clean, organized and well-stocked Ensure return merchandise is restocked to the correct product location on the sales floor, all damaged and defective merchandise is properly labeled Answer phone calls Able to tactfully and pleasantly deal with customers Maintain awareness of all promotions and advertisements Perform register sales transaction quickly and accurately in accordance with established cash control procedures and customer service guidelines Perform other tasks as assigned from time to time by store management Solicit customers to open an Ace Rewards card Issuing receipts, refunds, credits or change due to customers Maintain and set promotion, impulse and clip strip areas Maintain and review promotion file (MIP)