Description

Looking to advance your human services career in a community residential services setting? Want to join a team that is flexible, responsive, and knowledgeable? Our mission at Pinnacle Services is to ensure that quality services are provided to the people we serve, so that they may achieve their full potential and realize their dreams. Do you share our values? Come work with us! We are seeking a full-time Residential Program Manager to oversee the day-to-day operations of one of our residential sites in Golden Valley. 

Job Duties and Responsibilities

This position reports to the Residential Program Director and the duties and responsibilities of this position include:

• Oversight of site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, maintaining supplies and groceries,
• Coordination of staff scheduling to ensure consistent service delivery
• Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements
• Providing active support and direct care to individual(s) with developmental disabilities and/or mental health diagnoses, including personal and medical cares as necessary
• Providing initial and ongoing training, direct supervision, and coaching of Direct Support Professionals
• Ensuring medication administration compliance through regular review, observation, and follow up on medication errors.
• Prioritizing the use of person-centered practices and positive strategies to support the individual(s) served in the quality of life they want to live, and the skill sets they would like to develop to support that quality of life
• Serving as the emergency contact and first point of contact for individual(s) served, Direct Support Professionals, and external stakeholders/Support Team

Schedule

Flexible scheduling which includes a blend of direct care and administrative work and includes at least every other weekend and on-call responsibilities. 

Salary

$22.50/hour

Requirements

 Required Qualifications:

• Driver’s license, current automobile insurance, and access to reliable transportation
• At least one year of direct care experience working in a 245D licensed setting
• Previous supervisory experience.

Preferred Qualifications: 

• Experience using Therap
• 3 years of direct care experience in a 245D licensed setting
• 2 years of supervisory experience in a 245D licensed setting
• Knowledge of the basic skills used in DBT (Dialectical Behavior Therapy)
• Experience working with individuals with RAD, PTSD, FASD, Bipolar Disorder, and Borderline Personality Disorder