WHO WE ARE?
Our Mission at Pinnacle Home Care is "Changing lives through the art of the experience"!! Pinnacle Home Care is a full-service Medicare Certified and Florida Licensed Home Health Company locally owned and operated by home health professionals who are passionate about delivering exceptional, quality care to the communities that we serve. We take pride in our home health care professionals who are devoted to fulfilling the levels of service that we uphold. Human service can never be successful without dedication, just as dedication cannot be realized without passion.
WHY JOIN US?
-Award-winning – “Top places to work 2020, 2021 & 2022” “Healthcare workplace Innovator” “Top 100 Agency Home Care Elite”
-Leading provider of home care services recognized for Creating Raving Fans and delivering Exceptional Outcomes.
-We have a Live QA team that assists with Oasis documentation for our clinicians.
-Flexible PTO for salaried employees which means more family time, fun, and relaxation.
-Competitive rates and benefits, 6 paid holidays, paid mileage, matching 401K.
-Comprehensive and ongoing training plus growth opportunities.
POSITION SUMMARY
The Care Coordinator role is a performance-based healthcare sales position and is responsible for generating business and meeting targets from an assigned territory and interacting in the community to promote company services. Primary referral sources include hospitals, physicians, senior retirement communities, skilled nursing facilities, and the community at large. Responsible for identifying opportunities for formal or contractual relationships with physicians, hospitals, skilled nursing facilities, and assisted living facilities, as well as executing territory sales plans in coordination with operational and clinical leadership to ensure extraordinary customer service.
RESPONSIBILITIES
-Adheres to the company’s Mission and Values.
-Analyzes potential prospects within a specific market territory by reviewing past and current marketing data.
-Understands knowledge and promotes services provided within the market.
-Develops relationships with prospective sources; hospitals, physicians, SNF's, and ALF's to enhance sales growth.
-Creates weekly plans that reflect appropriate daily sales calls.
-Maintains accurate account list for all prospective referral sources and maintains physician profiles, weekly territory sales call plan, and tracks all patient referrals daily through the start of care.
-Meets and/or exceeds sales targets for growth.
-Attends community strategic meetings within the prospective territory.
-Develops focus-driven marketing strategy with Sales Manager on a weekly basis.
-Maintains market awareness and communicates updates effectively.
-Organizes distributes and tracks respective patient documents for the organization.
-Communicates and assists operations as needed to ensure timely admissions, patient, and referral sources satisfaction.
-Attends company sales/marketing meetings.
-Adheres to the company’s HIPPA privacy, Business Ethics, and Compliance programs.
-Adheres to Agency programs, policies, and procedures.
QUALIFICATIONS
-Demonstrates exceptional interpersonal skills, multi-tasking, and problem-solving skills.
-Exhibits organizational skills, professional appearance, behavior, and a service attitude towards the community and others.
-Promotes an attitude of gratitude, and team-spirited.
-Must be flexible regarding working hours.
-Have excellent written and oral skills.
-Embody an entrepreneurial, creative spirit and attitude.
-Requires valid driver’s license with reliable transportation and insurance.
-Ability to travel within and out of geographic territory as needed.
-This position requires that the employee is willing and able to meet the physical requirements as necessary.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.