ESSENTIAL DUTIES AND RESPONSIBILITIES are as follows: although this is not an all inclusivelist and additional duties may be added as necessary to meet the needs of theorganization.To perform this jobsuccessfully, an individual must be able to perform each essential duty.

• Pleasantly welcome on-site visitors, determines nature ofbusiness, and announces visitors toappropriate personnel.
• Politely and discreetly interviews patient or representativeto obtain and record name, address, age, religion, persons to notify in case ofemergency, attending physician, and individual or insurance company responsiblefor payment of bill.
• Thoroughly explains hospital regulations, such as visitinghours, payment of accounts, and schedule of charges.
• Obtains signed statement from patient to protect hospital'sinterests on designated form.
• May escort patient or arranges for escort to appropriatearea.
• Correctly enters patient admitting information into computerand routes to designated areas as needed or required.
• Promptly answers incoming telephone calls as able withindefined time period, tactfully, determines purpose of callers and forwardscalls to appropriate personnel or department or voice mail if personnel notavailable.
• Provides callers with address, directions, and otherappropriate non-confidential information.
• Retrieves messages from voice mail and forwards toappropriate personnel or department.
• Maintains visitor logs and issues passes when required.
• Receives, sorts, and distributes mail, maintains and routespublication to the Business Office.
• Performs other clerical duties as requested or asneeded.Including but not limited tofiling, photocopying, collating, typing correspondence, scanning, and dataentry, etc.

Requirements

Required Education/Experience

High School diploma or general education degree.