Join our award-winning team where we believe in making a real difference in the lives of our patients. Our integrative approach brings together a diverse team of healthcare professionals who take pride in our holistic and patient centered atmosphere. An office manager in our clinic should be the type of person who will have the natural ability to support and help team members embrace their duties and assist in providing extraordinary patient care. This is a great opportunity for someone who is experienced and looking to grow their career in the medical field.

This is a supervisory role responsible for overseeing and managing all daily operations and staff in the clinic. They are responsible for supervising and training staff members in company policies and procedures. The office manager will hire, schedule, and evaluate staff, as well as direct, supervise, and handle any situation that may arise.

Key Responsibilities:

· Monitor budget and billing authorizations and payment.

· Order medical and office supplies, track inventory.

· Develop and implement office policies and procedures.

· Encourage, support, and supervise office staff.

· Train new employees and provide ongoing coaching and feedback as needed.

· Early identification of gaps in staff and management of discipline as needed.

· Track and approve PTO for staff, making sure all positions are covered.

· Ensure steady workflows and uninterrupted services for patients in the clinic.

· Manage and maintain medical and staff records.

· Address customer needs and provide conflict resolution.

· Report to Clinical Director, meet KPI’s and KRA’s.

Skills and Competencies:

· · Leadership skills and the ability to motivate a team.

· Strong organizational and time management skills

· Strong communication and listening skills.

· Collaboration skills.

· Problem solving skills, innovation, and resourceful thinking.

· Technical abilities, computer skills.

· Ability to multitask and perform well in stressful situations.

· Knowledge of insurance, accounting, data and administrative processes and procedures.

· Knowledge of medical terminology and medical issues.

· Focus on patient care and excellent service.

· Be on time, have good attendance, and lead by example.

Qualifications/Certifications:

· Two years of medical office management experience managing 2 or more employees.

· Two years of customer service experience.

· Medical office reception experience preferred.

· Health insurance experience preferred.

· Must have the ability to commute or have reliable transportation.

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Are you the type of manager that is able to come up with a solution when problems arise, or do you expect administrative team members to come up with the solution for you?

Ability to Relocate:

• Central Point, OR 97502: Relocate before starting work (Required)

Work Location: In person