Pinnacle Fertility is the nation's fastest-growing physician-centric fertility care platform, supporting more than 25 high-performing fertility clinics and comprehensive fertility service providers nationwide. Under a united mission of fulfilling dreams by building families, Pinnacle clinics offer innovative technology and processes, compassionate patient care, and comprehensive fertility treatment services, ensuring families receive a high-touch experience on their path to parenthood.

The Clinical Assistant is an ideal opportunity for those seeking to be an integral part of a fertility patient’s journey toward becoming a parent. If you are customer service-minded, compassionate, and enjoy a fast-paced environment with a variety of duties, then this is the role for you. The Medical Assistant position at Pinnacle will allow you to engage with the patient throughout their journey while working closely with a multidisciplinary team to provide excellent patient care.

We are seeking a Clinical Assistant to join our dedicated team at Reproductive Gynecology & Infertility in Westerville, OH. This is a full-time position, 40 hours per week, benefits eligible, working Monday - Thursday 7:00 AM to 3:30 PM, Friday 7:00 AM - 1:30 PM, one weekend a month rotation AM only.

RESPONSIBILITIES:

• Scan and prep nAble charts for patient visits in the EMR system
• Room patients and manage workflow so that physician schedule runs on time.
• Explain medical procedures to patients and assist physicians during procedures.
• Provide injection instructions to patients as needed, emphasizing correct and safe medication and non-intravenous injection techniques.
• Demonstrates understanding of established emergency procedures.
• Prepare patient paperwork/treatment calendars based on physician notes and review with the patient.
• Answer and triage clinical phone calls, create chart encounters, and follow up with patients as needed.
• Call in or fax prescriptions to pharmacies.
• Clean and sterilize instruments using an autoclave or Cidexprocedures and log use appropriately.
• Prepare and stock exam and procedure rooms.
• Notate ultrasound measurements in patient charts and assist with handling specimens as required.
• Perform phlebotomy services as needed.
• Assists in cleaning work areas during and at the end of the shift.
• Maintains confidentiality of all facility and patient information as required by facility policy.

POSITION REQUIREMENTS

• Associate’s Degree in the medical field or Certification from an accredited medical assisting program
• Phlebotomy experience required
• Preferred 2 years or more of experience working for a healthcare practice or hospital
• Fertility or Women’s health experience strongly preferred
• Superior customer service skills
• Ability to empathize with others in stressful situations
• Excellent verbal and written communication
• Excellent computer skills and EMR experience

COMPENSATION & BENEFITS

$19.00-$21.00 per hour

The compensation range for this position is between $19.00 and $21.00 per hour. Final compensation offers will be determined based on factors such as years of experience, skills, and qualifications. In addition to competitive compensation, we offer paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.

DIVERSITY & INCLUSIVITY

At our company, we serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of our patients, we also actively celebrate diversity within our organization. We are an equal-opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.