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Salary Grade: 4
REVISED – The hiring salary range of this position has changed, but the minimum has not.
The Pima County Department of Finance and Risk Management is looking for a motivated and team-oriented individual to join their Revenue Management Division in the Customer Service section. This position is responsible for administrative support, answering phone calls, ensuring work unit policies, procedures, and activities comply with applicable County policies, maintaining databases using automated information systems to monitor and track information, and producing special reports. Other responsibilities include calculating debits and credits, posting accurately to customer accounts, and preparing paperwork for delinquent accounts for court processing. The ideal candidate would have experience utilizing utility billing systems. If you enjoy working collaboratively with a team of dedicated individuals and have a passion for learning, growing, and serving others, in a fast-paced business environment, then this may be the perfect opportunity for you to join our team.(Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor)Coordinates unit activity with other departmental sections or divisions and other County departments or outside agencies directly or through assigned staff, and acts as an internal departmental coordinator for support activities such as personnel, purchasing, payroll, or program-specific functions;Reviews and verifies specialized documentation and initiates action;Respond to public and staff inquiries and provide information or resolve problems that require explanation or application of departmental or program rules and policies, or refer questions to appropriate staff;Represents unit/department on various committees and working groups and may be granted authority to commit unit/department support to issues;Coordinates, schedules, and organizes unit, program, or departmental calendars and meetings;Leads and participates in the preparation and processing of accounting documentation such as requisitions, purchase orders, claims, and fund transfers;Creates and maintains, or directs the maintenance of, specialized databases including inputting and retrieving data and producing complex computer-based reports;Coordinates and monitors standard departmental Intergovernmental Agreements (IGA), contracts, and other obligatory agreements with affected agencies, contractors and service providers;Researches, compiles, and performs a minor, initial analysis of information, and prepares routine, recurring, and special reports, correspondence, memoranda, personnel forms, operations manuals, and other documents for supervisory review and approval;Compiles and summarizes statistical and operational data, and prepares periodic and special reports;Compiles information utilized in unit budget preparation monitors miscellaneous expenditures, and reports to supervisor on program budget activities;Conducts and documents confidential or sensitive inquiries for management and maintains appropriate security and confidentiality of information encountered or created;Establishes and maintains specialized reference files and reference materials;May supervise, train, and evaluate staff, and make effective recommendations on hiring, termination, and related personnel activities;May issue licenses, permits, and/or bonds, receive money, review and verify cash drawers, and prepare cash deposits;May make travel arrangements for unit personnel and prepare related travel documentation for approval and processing.KNOWLEDGE & SKILLS:Knowledge of:(1) Five years of experience performing secretarial or administrative tasks providing administrative support and coordination for a department, specialized program, or small business.
[An Associate's degree from an accredited college or university with a major in business or public administration may substitute for two years of the required experience]
[A Bachelor's degree from an accredited college or university in one of the cited disciplines may be substituted for four years of required experience]
OR:
(2) Three years of experience with Pima County as an Executive Administrative Assistant, Administrative Support Specialist, Personnel Assistant's Department, Human Resources Support Specialist, or similar administrative paraprofessional classification within Pima County.
OR:
(3) Four years of experience with Pima County as an Office Support Level III, Office Support Level IV, or similar clerical classification within Pima County, which included lead responsibilities.
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):
Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.
Physical/Sensory Requirements: Physical and sensory abilities will be determined by position.EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.Full Time
$51k-64k (estimate)
01/29/2024
05/01/2024
mail.pcao.co.pima.az.us
Tucson, AZ
<25
The job skills required for 5845 - Financial Services Representative l (Revenue Management Division) include Customer Service, Planning, Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be a 5845 - Financial Services Representative l (Revenue Management Division). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by 5845 - Financial Services Representative l (Revenue Management Division). Select any job title you are interested in and start to search job requirements.
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