3 5282 - Information Technology Support Engineer Jobs in Tucson, AZ

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Information Technology Professional (IT Support)

US Navy

Tucson, AZ | Other

$57k-71k (estimate)

2 Days Ago

5282 - Information Technology Support Engineer

Pima County (Arizona)

Tucson, AZ | Full Time

$67k-82k (estimate)

4 Months Ago

Support Specialist, Business & Information Technology

Pima Community College

Tucson, AZ | Full Time

$67k-85k (estimate)

1 Month Ago

5282 - Information Technology Support Engineer

$67k-82k (estimate)

Full Time 4 Months Ago

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Pima County (Arizona) is Hiring a 5282 - Information Technology Support Engineer Near Tucson, AZ

Salary Grade: 15
Pay Range
Hiring Range: $66,536 - $79,843 Annually
Full Range: $66,536 - $93,150 Annually
Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification.
The Pima County Attorney's Office (PCAO) is seeking an Information Technology Support Engineer to be a member of our Information Technology Division, and join our supporting efforts of a multitude of different projects within PCAO.This role involves close cooperation and coordination across the entire PCAO IT Division, with a particular focus on leading and participating in the installation, configuration, troubleshooting, and maintenance of the computing or communications center environment within the PCAO Department. The prospective candidate will have a strong background in network administration and troubleshooting, as well as experience with Microsoft Azure and Office 365 administration and network security. (Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the manager/director.)Conducts systems analysis to identify processes, work, and information flow, and develops systems and applications for more efficient and effective operations;Assists and coordinates with other County departments in identifying and defining program elements and specifications of systems development;Designs, programs, operates, maintains, tests, and refines specialized computer systems;Reviews support systems and prepares purchasing recommendations;Assists in the departmental, divisional, and operational planning, direction, and administration;Attends various administrative meetings to provide specialized technical expertise;Installs configures, and tests various types of operating systems and hardware for departmental minicomputer and LAN systems;Installs and configures system peripherals, such as disk sub-systems, tape backup systems, controllers, network interface boards, backup systems, and other related systems and peripherals;Makes effective recommendations concerning LAN microcomputer strategies to the department concerning systems acquisitions, enhancements, and upgrades;Evaluates operating system and application software for multi-user systems;Conducts diagnostic tests on hardware, cabling, peripherals and software;Conducts technical analysis of capacity, response time, and workload and makes systems growth projections;Defines and controls systems security.KNOWLEDGE & SKILLS: Knowledge of:

applications, operating principles, and capabilities of micro/mini-computer hardware and software;
principles and techniques of systems analysis and design, and file organization as applied to data processing;
problem-solving, flowcharting and structured programming;
computer documentation methods;
minicomputer, microcomputer, LAN operating systems, and cabling systems.

Skill in:

identifying and resolving technical and operational problems;
communicating effectively;
analyzing manual operations and determining the feasibility of electronic information processing.

(1) A Bachelor's degree from an accredited college or university with a major in computer science, management information systems, programming, or a closely related field.

OR:

(2) An Associate's degree from an accredited college or technical school with a major in computer science, management information systems, business, or a related field and two years of computer-related experience.

OR:

(3) Five years of computer-related experience providing technical support to users and LAN systems.
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

Minimum one (1) year of experience managing Cisco switches.
Minimum one (1) year of experience managing Microsoft System Center Configuration Manager.
Minimum two (2) years of experience managing Cisco Firewalls.
Minimum two (2) years of experience managing VoIP Phones.
Minimum two (2) years of experience managing a NetApp SAN environment.
Minimum two (2) years of experience managing Microsoft Windows Servers 2012 or later.
Minimum one (1) year of experience managing DNS and DHCP.

Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum/desired qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum/desired qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver's license is required at the time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine the applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.Physical/Sensory Requirements: Physical and sensory abilities will be determined by position.EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.