The Community Service Officer assists campus police in providing non-commission level safety and security duties for college facilities, staff, students, and the general public by providing public service and crime prevention work.

The work schedule for this position will include a minimum of 40 hours and can include working evenings, weekends, and holidays.

Duties and Responsibilities:

• Assists commissioned Police Officers with police procedures by patrolling College properties and reporting suspicious or unsafe behaviors
• Provides a roving patrol on foot or College vehicle, covering specific Pima Community College facilities across the College District
• Assists with the enforcement of College regulations, such as parking, to include writing citations
• Performs security and safety checks of College grounds; locks and unlocks College facilities to ensure security of College property
• Processes lost and found property following college guidelines
• Conducts proactive public relations with students, the public, and employees.
• Provides public assistance such as general information, elevator restarts, and vehicle jump starts.
• Fingerprints students when needed for programs that require it.
• Perform other duties as assigned

Job Requirements:

• High school graduate or General Education Diploma (GED) and
• The ability to obtain Arizona Criminal Justice Information System (ACJIS) Level A Certification and
• Current Arizona Driver License and
• Minimum 18 years of age and a citizen of the United States

Preferred Requirements:

• One to three years of related law enforcement experience

Additional Information:

This hiring process will include an in depth background check. Your fingerprints will be used to check against the criminal history records of the FBI. If not selected for employment you have the right to challenge the results of this check directly with Arizona DPS and the FBI according to the Privacy Act of 1974

The ideal candidate will have the following knowledge, skills and abilities:

• Practices of maintaining confidentiality and security of property
• Basic electronic communications, including telephone, email, and two-way radio
• Basic math, spelling, and grammar principles
• General record keeping principles
• Modern office procedures
• Use of computers and pertinent computer software
• Active listening, taking time to understand the points being made, asking questions as actively looking for ways to help people
• Time management
• Comprehending information and ideas presented
• Reading and understanding information and ideas presented in writing
• Combining pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
• Recognizing when something is wrong or is likely to go wrong
• Applying general rules to specific problems to produce reasonable answers
• Knowledge of internal and external customer service principles and practices
• Skill in effective communication (both written and oral)
• Skill in positive, productive and flexible customer service
• Ability to adapt and maintain professional composure in emergent and crisis situations
• Ability to develop and maintain effective and positive working relationships
• Ability to operate relevant equipment required to complete assigned responsibilities for the position

Physical Requirements:

Positions in this class typically require: reaching, standing, walking, pushing, grasping, feeling, talking, hearing, seeing, and repetitive motions.

Medium Work: exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects

Incumbents may be subjected to moving mechanical parts, electrical currents, vibrations, dust, chemicals, workspace restrictions, and intense noises.