We're looking for a City Lead to lead our team in Berlin, Germany. This full-time position is based in Berlin, reporting to the General Manager, and entails managing Berlin and Hamburg sites. The position requires managing the local team, sales, customer service, and operations, while serving as a facilitator for interactions with company HQ in Israel. An ideal candidate will be a team-player with a hefty background in management, and a high drive to get things moving in a fast-paced environment.
The main responsibilities of a City Lead include (but are not limited to):

• Lead, grow and develop a team of sales, community and operations managers.
• Together with the Sales Manager, manage sales efforts implement solutions to improve business performance in the city
• Work closely with the Operations Manager to ensure operations run smoothly through Berlin branches
• Work with local community managers and community associates to ensure high customer satisfaction, and high NPS results
• Be the POC for all corporate matters between The German market company HQ
• Monitor budgets, collection, KPIs, and markets performance
• Work closely with various HQ stakeholders, such as HR, Marketing, Legal, Finance etc, in order to make sure goals are met
• Nurture company's brand through PR efforts, events, and liaison with the Marketing department

Requirements

• 4 years experience in managing a team and leading a business unit
• 3 year of sales experience; customer service is a plus
• Experience working in international environment - an advantage
• College degree in Business Management, Economics, Hospitality, Consulting or similar
• MBA - advantage
• Strong verbal and written communication skills
• Proven ability to drive revenue and/or build winning teams
• Fluent English and German

Critical Competencies for Success:
You must be a multi-faceted professional who has dabbled in a variety of fields; A general understanding of team development, sales, marketing, customer service, business, finance and more are a huge advantage necessary for the growth of the company in Germany
You must be a great communicator who is able to clearly convey messages in written and oral form
Analytical skills, organizational skills and good time-management - are key for this position.
Experienced working with people managing cross-functional teams? Good- thatll take you a far way here!