Pillar Logistics, LLC is a national brokerage company providing 3rd party logistics services. An integral part of our service offering is coordinating Contracted Carrier services for the home delivery and installation of appliances and electronics to consumer homes and businesses on behalf of large "big box" retailers throughout the country. We are in the Miami Garden, FL market to provide top-tier experiences for one of the largest home delivery networks in the United States.

We are currently seeking to hire an enthusiastic and motivated Supervisor for our Miami Garden, FL location. The Supervisor will be responsible for overseeing operations and the on-site staff that interfaces with the client and manages the day-to-day operations of a brokerage, client relations and motor carriers for the surrounding counties.

Qualified candidates should have experience in distribution, customer service and preferably with in-home delivery. Candidates must also have a proven track record in improving overall operations, excellent team building and organizational skills, the ability to make important decisions and be proficient in Microsoft Suite.

This position requires a self-starter who can oversee, manage, organize, and assist with the hiring process, people management, automated routing systems and work with customer service personnel to develop our business relationships with our clients, their customers and our motor carriers.

Supervisor Required Qualifications:

• Work with the Managers to achieve company productivity and performance objectives

• Relationship building with clients, vendors, and customers

• Lead the claims management team

• Maintain and uphold company policies and procedures

• Assist Manager in monitoring performance of assigned tasks

• Ensure proper dispatch operations daily

• Computer skillsets to include; Word, Excel, Outlook

• Provides support to other staff and client to accomplish projects as needed

• Strong organizational and communication skills

• Ability to meet company and customer driven operational deadlines

• Experience in problem solving and conflict resolution

• Supervisory, leadership or management equivalent experience of at least 2 years

Supervisor Preferred Qualifications:

• Associates degree in Business, Logistics, Management, or equivalent direct work experience.

• Supervisory, leadership or management experience of 5 years

• Home delivery or distribution background

Supervisor Responsibilities and Duties:

• Claims Management

• Routing and scheduling

• Employee development

• Customer Service relations

• Record keeping and filing

• Inventory management

• Property Damage claims management

• Client relationship management

• Ability to manage budgeted goals and performance metrics

If you are searching for a career in a fast-paced environment with a strong growth opportunity in a rapidly expanding company, we encourage you to apply.

We offer Voluntary Health, Dental, Vision, Life, Short Term Disability benefits, and paid vacation.

We are an equal opportunity employer.