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The Emergency Financial Representative is responsible for ensuring reimbursement to PIH Health from patients or other responsible parties along with assisting patients in understanding their health care insurance coverage by determining eligibility, benefits and utilization requirements.
The Emergency Financial Representative is responsible for up-front POS collections, along with financially securing patients accounts by setting up appropriate financial arrangements with patients to avoid bad debt.
The Emergency Financial Representative when appropriate assists patients in accessing programs such as Medi-Cal, Uncompensated Care, and Hospital Presumptive Eligibility.
Emergency Financial Representative will focus on individual performance in registration and financial counseling, Key Performance Indicators and expediting approvals by gathering and completing forms before the patient is discharged from the Emergency department.
Emergency Financial Representative will continue to enhance their registration and the fundamental financial knowledge and skill set required and expected of this role, which is inclusive of the diverse financial programs offered at PIH Health.
The Emergency Financial Representative’s interaction with patients will only transpire after a medical screening exam has been performed.
All patients are seen regardless of their insurance coverage or their ability to pay. The Emergency Financial Representative will complete the comprehensive training program and certification as required to facilitate eligibility for Hospital Presumptive Eligibility qualifications when necessary.
Graceful, empathetic and respectful customer service shall be maintained at all times. Non-Violent Crisis Intervention (NCI) Certification within 3 months of hire date is required.
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region.
The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services.
The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology.
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Required Skills
Required Experience
Last updated : 2024-05-05
Full Time
Hospital
$141k-164k (estimate)
03/27/2024
05/15/2024
pihhealth.org
MONROVIA, CA
3,000 - 7,500
1959
Private
$500M - $1B
Hospital
The job skills required for Financial representative include Accounting, Customer Service, Attention to Detail, Business Administration, Communication Skills, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Financial representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Financial representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Financial representative positions, which can be used as a reference in future career path planning. As a Financial representative, it can be promoted into senior positions as a Financial Associate (Corporate) III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Financial representative. You can explore the career advancement for a Financial representative below and select your interested title to get hiring information.