Reports to the laboratory manager and responsible for the supervision of inpatient phlebotomy services, specimen accessioning and performance of clinical laboratory instrument testing. Responsibilities include, but not limited to, staff scheduling, coaching, counseling, training, competency development and assessment; Human Resource employee relation issues; department budgets; policy and regulatory compliance; and Quality Assurance/Improvement. This is a supervisory position. 

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• Appropriate interpersonal skills for interacting with peers, patients, physicians and other customers of the Medical Center.
• Ability to organize, assign, and schedule staff
• Ability to communicate effectively in the English language.
• Precise with details and organizational skills
• Strong problem-solving ability
• Knowledge of LIS, computers, word processing and spread sheet skills

Required Experience

• Minimum of High School diploma or equivalent
• A California Phlebotomy Certificate (CPT) that meets the mandates of the laws and regulations of the State of California is required.
• Knowledge of regulatory standards (CLIA, DHS, CAP, Joint Commission)
• Five (5) or more years of experience in specimen accessioning, processing, and collection, including familiarity with laboratory information systems. Experience in running and troubleshooting clinical laboratory instruments preferred.
• Three (3) or more years of previous supervisory experience preferred.