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Description : RESPONSIBLE FOR :
RESPONSIBLE FOR :
Compliance : Complies with all HIPAA policies specifically relating to patient confidentiality and release of information;
maintains strict confidentiality on all patient information and practice matters; remains current on HIPAA, OSHA, Infection Control, patient safety, and other mandatory regulations, standards, and organizational policies and procedures.
Reception : Greets patients, visitors, and vendors in a prompt, courteous, and helpful manner; screens visitors, and responds to routine requests for directions, paperwork completion assistance, and other similar requests;
announces emergencies according to specified procedures; pages staff and makes general announcements as requested; assists patients having ambulatory difficulties and may assist clinical staff under the direction of licensed staff as needed.
coordinates referrals and / or hospital admission arrangements as directed; demonstrates basic knowledge of managed care plans, CPT, and ICD-9 coding.
Cash Management : Checks out patients at the time of service and collects appropriate payment, including any past due balances owed, in accordance with patients medical plan coverage and provides receipt for services;
maintains balances and reconciles a cash drawer and records daily receipts at the end of each day; prepares balances and bank deposits in accordance with established close-out procedure.
Telephone Management : Answers, screens, and directs office telephone calls in accordance with office procedures and provides general office information to callers;
immediately advises physician and / or other licensed staff of patients requiring emergency assistance; refers calls regarding prescription drug medications, treatments, etc.
to appropriate clinical staff; records telephone messages in accordance with office policy; may place return calls as requested.
demonstrates effective and appropriate oral and written communication skills with patients, staff, and healthcare providers.
Professional Development : Attends required meetings, in-services and participates in committees as required; participates in office meetings and Piedmont Heart Institute educational programs as required and needed for continued growth and development;
begins to assumes greater responsibility for own professional growth by participating in continuing education activities and / or professional organizations.
Leadership : Demonstrates an understanding of leadership principals through interactions with staff and healthcare providers;
complies with standards of care policies and procedures and may participate in their development; may assist with the orientation of new and temporary staff.
Materials Management : Maintains office supplies and materials; requests supplies as needed; may order and maintain a supplies and equipment inventory for assigned area or office and issue supplies and equipment as required.
Qualifications :
MINIMUM EDUCATION REQUIRED :
High school graduate or . equivalent.
MINIMUM EXPERIENCE REQUIRED :
One (1) year related experience, preferably a medical office setting. Associates degree can substituted in lieu of experience requirement.
MINIMUM LICENSURE / CERTIFICATION REQUIRED BY LAW :
None.
ADDITIONAL QUALIFICATIONS :
Previous exposure to electronic patient management systems
Last updated : 2024-05-18
Full Time
Building Construction
$81k-104k (estimate)
05/19/2024
08/17/2024
preferredpropertiesco.com
BOWLING GREEN, OH
100 - 200
Private
DOUGLAS R VALENTINE
$10M - $50M
Building Construction
The following is the career advancement route for Front office assistant positions, which can be used as a reference in future career path planning. As a Front office assistant, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front office assistant. You can explore the career advancement for a Front office assistant below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Assistant job description and responsibilities
Front Office Assistants are responsible for providing clerical and administrative support to the office staff for efficient and smooth operations of the office operations.
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In a medical organization, a front office assistant can be vital for connecting patients with the correct health care professional they are seeking, and processing the necessary paperwork that accompanies each visit.
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Front office assistants ensure administrative efficiency at reception areas.
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Front Office Assistants work collaboratively to perform office and clerical tasks such as data collection, office communication, and others alike.
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Front office assistant performs front desk duties and provide administrative support to the various departments.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Assistant jobs
Practice navigating computer systems, tools, and technologies – such as Microsoft Office, point of sale (POS), or even management and billing systems.
01/22/2022: Asheville, NC
Do your outmost best to operate the front office properly, efficiently and with profitability.
03/07/2022: Fort Collins, CO
Familiarize and practice yourself with general office functions – typing, filing, and reception.
12/27/2021: Billings, MT
Maintain a friendly, proficient, and positive work environment for everyone.
03/06/2022: Eugene, OR
Self control and calmness are necessary for handling a busy and demanding office environment.
12/17/2021: New Britain, CT
Step 3: View the best colleges and universities for Front Office Assistant.