Dental Treatment Coordinator

About Us:

Pickens Family Dentistry is a leading dental practice dedicated to providing exceptional oral care services to our patients. We pride ourselves on our commitment to excellence, professionalism, and patient satisfaction. As we continue to grow, we are seeking a skilled and motivated individual to join our team as a Full-Time Treatment Coordinator.

Position Overview:

Join our dynamic dental team as a Treatment Coordinator and play a pivotal role in ensuring our patients receive the best care with clear communication and financial guidance. The Treatment Coordinator acts as a liaison between our doctors and our valued patients, facilitating a seamless experience from initial consultation to treatment plan presentation. If you have a passion for helping patients understand their treatment options, coordinating care plans, and providing exceptional customer service, we want you on our team.

Key Responsibilities:

• Clearly explain treatment options, procedures, and associated costs to patients in a comprehensive and understandable manner.
• Act as a liaison between the doctor and the patient, assisting in gathering necessary information during the new patient experience and coordinating treatment plans.
• Educate patients on their dental benefits, including eligibility, limitations, and payment estimates, to facilitate financial arrangements.
• Maintain accurate records of patient financial information and treatment plans for reference and follow-up.
• Coordinate with dental specialist offices involved in patient care, ensuring seamless referrals and correspondence for comprehensive treatment.
• Answer phones and assist patients with inquiries, scheduling appointments, and addressing concerns in a friendly and professional manner.
• Check patients out after appointments, ensuring accurate billing and scheduling follow-up visits as needed.
• Manage the doctor's daily schedule, optimizing efficiency and ensuring adequate time for each patient visit.

Qualifications:

• Previous experience in a dental office setting required.
• Strong interpersonal and communication skills, with the ability to effectively convey complex information to patients in a clear and empathetic manner.
• Knowledge of dental terminology, procedures, and insurance processes.
• Excellent organizational skills with attention to detail and accuracy.
• Ability to work independently and as part of a collaborative team environment.
• Proficiency in dental software systems (Dentrix preferred) and Microsoft Office Suite.

Job Type: Full-time

Pay: $28.00 - $32.00 per hour

Expected hours: No less than 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday

Ability to Relocate:

• Vancouver, WA 98684: Relocate before starting work (Required)

Work Location: In person