Job Summary:
We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and concerns. This is a vital role in ensuring customer satisfaction and maintaining positive relationships with our valued clients.

Responsibilities:
- Greet customers in a friendly and professional manner
- Assist customers with product inquiries, purchases, and returns
- Provide accurate information about products and services
- Handle customer complaints or concerns with empathy and professionalism
- Process payments and transactions accurately using point-of-sale (POS) systems
- Maintain a clean and organized work area
- Collaborate with team members to achieve sales goals
- Stay up-to-date on product knowledge and industry trends
- Perform other duties as assigned

Skills:
- Previous experience in retail sales, wireless sales, appliance sales, or electronics sales is preferred
- Strong knowledge of retail math and ability to perform basic calculations
- Bilingual skills (English/Spanish) are a plus
- Excellent communication and interpersonal skills
- Exceptional customer service skills
- Ability to multitask and prioritize tasks effectively
- Proficient in using POS systems and other relevant software applications
- Time management skills to ensure efficient handling of customer inquiries

We offer competitive compensation, including benefits such as medical insurance, retirement plans, and paid time off. Join our team of dedicated professionals and make a difference in the lives of our customers!

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.

Job Types: Full-time, Part-time

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Stoughton, WI 53589 (Required)

Ability to Relocate:

• Stoughton, WI 53589: Relocate before starting work (Required)

Work Location: In person